St. Hope Healthcare - Greenspoint

255 Northpoint Dr Suite 200, Houston, TX 77060, United States
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St. Hope Healthcare - Greenspoint
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EM
Review №1

The place is getting upgraded. I walked in and Nikki was so welcoming and happy to help. Amanda called us to prep us for my sons doctor appointment. Great with kids and very friendly and kind. We waited for Dr. Nguyen and he truly was great and detailed with all he was doing during his examinations. He was eager to answer any questions and wanted to make sure we were understanding of the examine. Truly beside all the construction they have a great team and will be bring the rest of my family.

Ma
Review №2

At the entrance, the greeting that you receive from Letci and Niki deserve high praise. They are awesome. Mariela is the same except she’s dental. The 3 of them together, if you are mad, their greeting will change your entire mindset. They are the Charlie’s Angels of St. Hope in Greenspoint. Josh is the best dental assistant on this side of heaven. Thank you guys for always being above average.

As
Review №3

We finally found a dentist for our kids!!! My daughter went in for an exam today and she ended up loving it! The staff made her feel so comfortable and did so well with her. Very reasonably priced as well.

Ad
Review №4

St hope and their auxiliary staff provided exceptional care during my recent visit. Dr. Asa expertise and gentle approach made me feel comfortable throughout the procedure, and their attention to detail was evident. The auxiliary staff were friendly, efficient, and contributed to a smooth and pleasant experience, specially Irma. I highly recommend st hope practice for anyone seeking quality care.

Ev
Review №5

***Update 9/19/24****Thank you Mrs. Erma for your beautiful, sweet, light hearted soul & as always amazing service 💛 may peace love & light continue to brighten smiles & follow you all the days of your life! Youre so awesome. The world needs more people like you! Love you 🦋❤️✨️Letci, Niki, Dr. Burton, Erma (Dental) & Dr. Oliver, Thank you sooo so much for the outstanding work you all do! Theres never a dull moment, the entire staff makes everyone feel appriciated, valued & welcomed. And more gratitude to my girls Niki & Letci 🙌🏾 always stopping me in my tracks 👀 encouraging me stick to my appointments when it gets a little crowded, & my anxiety kicks in 🫠 lol, Love you ladies 🤗❤️🥰

Ke
Review №6

St.Hope Foundation is the best! I’ve been here for years! I love my Dr. She is always available when needed! The front desk crew Niki and Letic always greets you with a smile and makes you feel welcome!! Oh and let’s not forget the super awesome security guard on duty! She’s always right there with a big smile also! I love my St. Hope Greenspoint family! Would recommend them to any and everyone who would listen!

Ke
Review №7

Niki and Letci are great at the front desk.Very kind, courteous, and resourceful.They make every visit easier.Also, Dr. Jayne Oliver is a very helpful and kind doctor. She listens and always finds the best solution for her patients.Thank you

Ra
Review №8

When I say I came to this location and the amount of patience I was given was impeccable, I mean it. I know was a bit difficult due the pain but Mariela talked to me like I was a human & so did Dr. Le. Very compassionate given the amount of patients they see on a daily. The rest of the staff was amazing as well. Thank you so much!!!

Le
Review №9

My children had an appointment at this facility the other day for the first time and the visit was awesome! The staff was informative when performing the kids examination by letting the parent know what is being done and why! I recommend this facility for your medical needs they are so friendly and fast

Jo
Review №10

St. Hope is my place. The team members are always helpful and genuine. I have tons of great stories and experiences for helping me navigated care to best practices. The front desk team calls to check in. If I miss an appointment they care. Between Letci, Niki and Julissa, I know Im well taken care of. Dr. Burton is like auntie, mama, and sister all rolled in one. I feel like she truly cares about my wellbeing. And Im grateful to have her. The dental office is amazing as well. Ive had several bad experiences with dentists offices and when I got here I was scared. Like full on panic attack and Dr. Emiko and Josh reassured me. Was gentle and hella patient. I was a 5yr old in the chair and they didnt ridicule me, force me to do anything. They took their time and rescheduled me several times until I was ready.This office is too notch and I recommend it. Great staff, great doctors, great team.

j
Review №11

First time visiting this location. Was a little turned around due to the construction. Staff were extremely nice.I like to make informed decisions about my healthcare so I ask many questions. Dr. Asa was understanding and explained the process in detail. First time I had an X-ray tech that was gentle with the X-ray sensor and not trying to push it thru my gums.Front desk staff were nice and willing to answer my questions also. Explained in detail the pricing which I greatly appreciated. I was a little apprehensive about going to the Greenspoint location. My visit today was pleasant and I hope future visits will be the same.

lo
Review №12

Letci is always so sweet and friendly every time you walk in !!Niki is wonderful of course not because she’s my mom but as a professional care giver! always prioritizes patients even with her daughter being in the front!!Nicole makes everything so easy and stress free especially dealing with dental 10/10 would recommend going back !!

OM
Review №13

I always receive very good attention and kindness from the receptionists Leticia and Niki, they always help me. With my appointments adapting to the time I have free, that helps me a lot to be able to get to my appointments. Also an excellent job to Dr. Burton for always being on the lookout of my health, and making sure that I have all my medicine ready and available, thank you, also, AMANDA and Dr Ngwyer for all their attention to me, whenever I go to the CLINIC. Thank you all and excellent work STHOPE GREENSPOINT

st
Review №14

Visited on 05/15/24Josh that took the teeth Xtray was gentle.Mariela at front desk was polite and explained procedures.Had a cancellation and slotted me in for the extraction.Total cost unbelievable low.after getting exhorbitant quotes from Park Lake Dental which would have ripped me off.Awesome place.

sh
Review №15

Dr. Carter and Caston are wonderful. I wouldn’t know what to do without them. They are very caring and informative when it comes to their patients. Letci and Niki at the front desk are very professional and helpful. I never have any issues when I have an appointment. They do their best to answer any needs and solve any issues someone has.

La
Review №16

St hopes in GREENSPOINT is probably one of the best facilities that I’ve been to, walking in and being greeted by Julissa, Niki and letci definitely provides a breathe of comfort . The front desk squad makes checking in efficient and joyful. There fast but also very attentive. Also not to mention having a doctor and dentist available in the same location. Major thanks to Joshua the DA , he was very helpful and nice .

Xe
Review №17

Dr. Caston, Niki and Letci are so amazing Ive been here for 2 years and every visit Im always treated with the best care. Wonderful staff that shows compassion all the time. Dont hesitate youve found a good doctor office right here. And the wait Times are never long

Ka
Review №18

I had a great experience! I am starting my nursing program and everyone was so helpful from the HCM/Que, MA Esmeralda and of course my Doctor Burton-Harris. She helped me understand items that I overlooked as my pre-reqs.

Jo
Review №19

The front desk staff is great at making me feel welcome and part of the family. Special thanks to Letci & Niki, thanks to Mari and Dr Caston, Dr Foreman in dental and all their staff, and the best pharmacy I’ve been to in 20 years!

Je
Review №20

Today i went in and got a tooth pulled by Dr Asa Emeka and the nurse Ms Irma and they were both amazing. They took my pains and moans into consideration and made sure i was comfortable. She even held my hand when i was getting the numbing shot. It was fast and painless. Thank you so much for the treatment and time

An
Review №21

St Hope Greenspoint was great. Niki and Letci were very nice and personable. The clinical staff and lab staff were also friendly and professional. Prices were affordable. Definitely making this my primary medical provider.

Pe
Review №22

NIKI & LETCI are always great! Check in is always simple and quick. ESMERALDA, the nurse, was super sweet. I highly recommend seeing DR. CASTON, shes great!

Me
Review №23

Had an awesome experience as a new patient! The ladies at the front desk were very helpful and all smiles! Letci, Niki, Esmeralda and Dr. Caston are the bomb!!!! Thank you so much for making my first visit pleasant!

CL
Review №24

GP front desk Letci, Niki, Mari always greet me with a smile. AllDental staff are always attentive to my dental need. Including Josh and Dr. Lee. Will recommend this office always!

Ed
Review №25

Thank You St. Hope Greenspoint for all that you Do. Thank You Dr. Abraham for being a good listener and Attentive to my lifestyle as a Provider. Thank You Ms Niki & Ms. Letci for always being courtesy and cheerful to all patients as front desk Receptionist, thank you for being a safe place and a healing center. Thank You Ms. Josephine for being uplifting and mindful Therapist forever grateful.St. Hope Greenspoint You The Best. Thank You For Loving Me and Helping During All Times.

Te
Review №26

I visited St. Hope in GREENSPOINT the front desk attendants Letci and Niki were a huge help in answering any questions I may have had in regards to scheduling and follow up appointments. My nurse Alex was sensitive and thorough with collecting my information for check in and Dr. Briscoe.

Jo
Review №27

Letci, Niki and Mari at front desk are always nice and caring and always provide Excellent service, Lena and Josh the assistants were great. Dr Le very nice and gentle handed. I will recommend this location.

Ma
Review №28

My mom and I have been coming to St.Hope Greenspoint for years and we love it!Letci and Niki are always super friendly and helpful, Dr. Caston is amazing and takes really good care of my mom, and the Pharmacy staff is wonderful.

Ja
Review №29

I always have a pleasant experience at this location. The staff is accommodating and nurturing. A welcome presence when I arrive for my appointments. Thank you Letci, Niki, and Dr.Caston. Changing lives day after day.

Br
Review №30

I come here every few months for a checkup and I’m always greeted by name by Niki and Letci. They’ve also helped me discover resources that I could use. Dr. Briscoe is very nice and is great about answering any questions or concerns I may have. The team at St. Hope, above all has made me feel welcome. I appreciate them.

Ha
Review №31

Dr. Asa, and Maricela have been absolutely amazing. Dr. Asa came to the Sugar Land location where I frequently go for doctor visit, and other Services! He was able to get me in and remove a wisdom tooth that has been bothering me for sometime. Did an amazing job and made sure that the health of my gums and teeth were healing properly! Ever since the work he done, I’ve followed him to the locations he’s been at. It’s been Conner or Greenpoint. Now mind you I live in La Porte! So for me to travel that far to follow a dentist speaks volumes on his skills and his character. He is a great dentist. St. Hope are lucky to have him.

Ch
Review №32

Had the best care from Niki,Letci,Dr Goodie,Alex from patient care my arrival and discharge with my appointment setting everything was alsome they are the best experience at St Hope greenspoint will be returning back to this office very satisfied thank yall for the special care that you give as a 5yr patient

Dr
Review №33

I cannot say enough positive things about St. Hope Greenspoint! From the moment I walked in, I was greeted with warmth and kindness. The front office staff, Letci and Niki, are absolutely amazing. They are always ready to assist with a smile and ensure that every visitor feels welcomed and valued.Moreover, Sherletta, Jayne, and Kendra deserve special recognition for their tireless efforts and genuine care for the community at large. Their commitment to making a difference is truly commendable.St. Hope Greenspoint is more than just a facility; its a beacon of hope and support for the community. I am grateful for the exceptional service and compassion provided by the entire team. Keep up the fantastic work! 🌟🙏#StHopeGreenspoint #CommunitySupport #KindnessMatters

Cy
Review №34

LetcI and Niki are so professional and helpful and always go over the call of duty.Dr. Briscoe is one of the best doctors I have ever had. She takes her time with me explaining and also making sure I understand. St Hope Foundation in Greenspoint is the best wit outstanding staff.

An
Review №35

Letci & Nicki at the front desk are definitely my step favorite people at this location outside of my Dr. Mrs. Briscoe & therapist Sherletta Carter. They make everything worth while and easy. I’m never the happiest with pharmacy but these ladies more than make up for it!

ja
Review №36

My experience with Dr. Caston as well as Letci & Niki at the front desk are like no other. They make me feel welcome & comfortable. They’re very engaging, while being professionals in their field.

Ri
Review №37

Great service. The front desk personnel is amazing. Letci and Nikki makes me feel like family EVERYTIME and Dr. Caston keeps my spirits uplifted!!!

Jo
Review №38

I love coming here been coming here for years even kept coming after I moved Dr Brisco and Dr Oliver are very friendly and helpful during my visits and the nurses Letci, Niki Esmeralda are so nice and helpful as well definitely plan to keep coming here for years to come 😁😄😊

Do
Review №39

The customer service is amazing here. The nurses are very good and the front desk, specifically Letci and Niki are always super helpful.

Al
Review №40

I had a very good visit. The experience was great! The front desk help from Letei and Niki was pleasant! I really enjoy coming here

An
Review №41

I came in. Every one was so nice and helpful. My wait time was less than 5 mins, Letci was great. And I was so happy for it being in a Saturday. The provider I saw was new to me. She addressed everything. I love her so much. Dr Burton is what’s up.

Su
Review №42

I had such a wonderful experience with Miss Letci and her great attitude loved it and of course Dr. Briscoe makes me at easy all time with my visits and Mrs. Niki she the best great personality and attitude I love this ladies I will forever be grateful for them and to them

LI
Review №43

Letci and Niki at the front desk are amazing. Dr Caston and HCM Que were attentive to my needs. Will recommend this clinic.

ce
Review №44

Really friendly staff. Always accommodating and very helpful. Specially Letci, Niki and of course Dr. Burton, my doctor.

Ma
Review №45

Niki, Letci, Eve, and Caston have made my journey so easy, so steady thank you girls so much! i truly appreciate you allDoctor. Abraham was wonderful ! I had a great experience today!

ju
Review №46

Have a great experience with Irma and Marisela in dental. They make the experience pleasant and informative. They always answer any questions I have. Thank you st. Hope!!!

ja
Review №47

This is a very professional and friendly place. From the time you walk in you are greeted with Niki and Letci and they really make you feel at home as soon as you walk in the door. The overall treatment here is wonderful!!

Th
Review №48

St Hope has been my doctors office for years. The front desk clerks Nicki and Letci always make sure my appointments are set and to my availability and my doctor Dr. Caston keeps me on track with my health . Great doctors office

Ra
Review №49

System stinks! I get a reminder text a couple hours before one of many appointments. When I try to reschedule, operator can’t explain what appointment it is or if it’s in person or virtual. Useless!

Ot
Review №50

Front Desk Niki , Letci , & Dr . Castor are amazing been working with them for years . great people .

ta
Review №51

I giving this place 0 starsHorrible experience with the lady at the front desk, she has a very bad attitude, disgusting and unpleasant. This person has no customer service skills.Angel Huete..

Al
Review №52

Since the very beginning of my relationship with St Hope Greenspoint,I have had nothing but excellent service and pleasant experiences.I would like to give shots out to Letci,Niki and Dr Caston,who have been wonderful and encouraging throughout the years

Ba
Review №53

Three words. Niki and Letci! They’re wonderful and always have a smile and a positive attitude. They both make coming into to the doctors office an ease. They take their time to explain everything and never make me feel like just a patient. I absolutely love them and this location!

Be
Review №54

A very compassionate and efficient front desk staff.The case managers and medical staff are very professional and caring

Al
Review №55

Mariela, Letzi and Nicole were fabulous. All smiles and so very helpful. I would recommend this place wholeheartedly!

An
Review №56

Letci and Nicky were very personable and helpful, Dr. Goodie was exceptional as usual, they make it a family friendly experience every time, top tier.

Co
Review №57

While doing construction, we need outside side saying how to enter the bldg. And a bench at that area whileWaiting for our ride.....thanks for fixing the clinic to help the patients with putting a bench for us, all so l want to thank Nickki and lexci l appreciated all the help they offer when l have any questions

Je
Review №58

Julisa is the best. Dr. Asa has made this experience much better than I expected. I am very happy and pleased with their care and attention.

Be
Review №59

Update: i was given a call by Maryann who said they do not backdate with insurance and that my results Are available through the app. I let her know that im aware but had a concern abt something and thats why i wanted a dr to go over it with me.. she said she would try to seee if they can possibly go over that one concern. She would have to get back to me. Instead of trying to fix the situation... she also said my insurance diesnt cover visits for results so i have to pay 350 for that but i was never charged when i went the 2nd time for results. Basically they implement these things to get the most money out of the patient. I can guarantee most offices are not like this.I would advise ppl to not come here and instead seek a clinic that actually cares abt their patients. I came here and paid out of pocket for my visit since I forgot my insurance. I provided the info a week later at my next visit and they said they were not sure they can bill it since I provided it later. I work with medicaid patients and medicaid give you 90 days to send a claim for a reason. You can still bill it and its not a big deal...After this I returned for my results (you have to go in for results regardless if everything is fine. I never seen an office make you do that)I didnt pay for that visit and I had additional blood work done. After that when I returned for my results they said the visit will be 350$ just to go over results.. I called their corporate and spoke to Mary Ann. She said nothing had been billed to the insurance at all and would look into it. Its been 8 days and of course I havent heard back from her. I will be reporting them. This place only cares abt your money. Dont make the mistake I did by coming here.

er
Review №60

Letci and Niki are so profesional and attentive to my needs. Provider Abraham always is attentive to my needs. I will recommend this clinic always.

Ro
Review №61

Feel so blessed to work with Dr Simms and have always received the best and most helpful and friendly service from Letci and Niki at the front yall are blessed to have such good people as are your patients

Xa
Review №62

My overall experience was great , caring people who care for their patients shoutout to Dr. Roberts , Ms Niki , and Ms Letci all were great help!!

To
Review №63

Wonderful clinic where staff is always very helpful including Letci, Niki, Samantha, and Ms. Robert’s! Pharmacy is able to assist quickly and provided updated information on medication refills. Will continue coming to this clinic for medical needs.

Je
Review №64

The front desk ladies are the best! Letici and Niki are so kind and Dr. Oliver has been so helpful to me.

Jo
Review №65

Loving staff, very friendly and supportive. Ms. Letic, Niki and Dr. Caston gave me great customer service!

Ki
Review №66

Letci n Niki front dest are amazing..Dr. Briscoe is a patient n understanding dr. Emeralds n Que manager answers all questions

Ko
Review №67

I’m Im a first time patient here & I will continue my visit . Let’s start with my PCP, Natoya, is a phenomenal, knowledgeable, patient, & sweet person who answered all my questions & not once did she judge me per questions asked! My Nurse, Samantha, was very patient, knowledgeable, & has very bright energy! Now, Niki & Letci, front Receptionist, they are a remarkable staff who makes us clients feel welcome & I absolutely adore their positive energy that was given & I love it! This facility expresses great hospitality towards clients like myself ! 🙂

kJ
Review №68

First time visiting St. Hope and this has been my best dental experience. Starting with Joshua the dental hygienist. He was so welcoming and created a great experience. Joshua and Dr. Le explained everything so throughly and gave me many options for my dental plan. Julissa and Allante in the front helped explain my treatment plan and payment options and helped me understand my next steps. Thank you St. Hope for the great work the foundation and staff are doing for people.

Na
Review №69

Grateful for the support, information as well as assistance Bernice the Pt. Scheduling Coordinator wholeheartedly gave. I’m truly in need of health care assistance and I’ve applied for several programs. SSI and Harris County. I’ve previously worked for the State of Texas and I’m very familiar with the protocol of who’s eligible as well as what’s needed. I’ve felt alone during this time of need and defeated. Ms. Bernice comforted me and I felt assured all will be well and I will be seen. To be able to work through my health concerns. I’m truly grateful for her going above and beyond! As well as genuinely listening, despite how busy she was. She continued to listen to me as well as answer other calls. I did not feel rushed at all! I’m truly grateful and she deserves Kudos on a job well done! Compassion in a busy work environment is hard to come by. Looking forward to the upcoming appointments as I feel better in knowing I will be seen. 🙌🏽

Ch
Review №70

Very fast and efficient didnt have to wait long at all thanks to Letci and Nicki at the front desk and my Dr. Abraham they were so helpful and nice to me.

An
Review №71

Letting and Nicki Front desk are amazing ..Dr. Briscoe is a patient n understanding dr..Emeralds manager Que answers all questions

An
Review №72

Letci Niki beiscoe mari esmeralda are all the best they always so kind and helpful makes my visits pleasant and great !! I highly recommend this clinic

ad
Review №73

I been coming for 5 years and Letci and Niki has help me with anything i need and my Doctor Dr. Robert’s is the best.

Qu
Review №74

Front Desk Letci,Julissa,Niki Dr.Pham Dr.Burton and Dental Maricela Very Nice And Clean Clinic They Make You Feel Right At Home 😊..

Ba
Review №75

Lauren at the conroe office is awesome. Wish the rest of the staff was like her.

Ty
Review №76

I have an an amazing experience at St Hope Therapy division for it has changed my thought process. I give a great big shot out to SHERLETTA Carter.

jo
Review №77

Ive been to this facility on 5 occasions in the past 2 months. My first experience was with Allante and it has always been a positive experience which I look forward to. She has been super helpful, kind, understanding, and provided assistance in guiding me in the correct direction. She made me feel special, welcome, and unique and genuinely interested in helping me with the medical problems I presented with. Now I have chosen to switch locations since greenspoint is out of my way but allowed me initially to be seen faster, and I am sad that I will no longer be greeted by Allante which gave my experiences a positive start and outlook always!!

Sh
Review №78

I love my doctor office. Niki and Letci are so welcoming and quick with getting you settled in at the front desk. And my nurse Samantha and Dr. Caston are so hands on when it comes down to the patients wants and needs. The staff at Greenpoint go over and beyond and I love it.

iz
Review №79

I have always been a patient here at saint hope and I have never experienced such a great community, Letci and Niki at reception were so sweet and helpful with checking in and payment, and also rescheduling my next appointment. I have to say Dr Caston is amazing and always helps me, ask me questions and treats me with respect, I love coming here to a community where there is love, I want to say a thank you to everyone at this company for all their hard work.

Ge
Review №80

Let me say some things, I am extremely grateful to have found this clinic. When looking for a new place to get medical exams, it was a little overwhelming. At the time when I called asking for information, they must have heard that in my voice because they were able to assist me very quickly. They helped me get with the right people and made the experience be an amazing one. Letci and Niki both have helped me enough times that they know me by name now, which helps me feel very comfortable and confident. They have called me when I have missed my appointment verification calls to make sure to verify my appointments, which is above and beyond; most places will just let you miss the appointments, granted, it still one’s responsibility. St. Hope offers a lot to their patients, I am currently taking therapy and I see Sherletta Carter for this. She is extremely good at what she does, makes you feel comfortable, listens and gives really good advice; the only thing I could say is that I should have done this sooner.The wait times tend to be low; they normally see you right away at your scheduled appointment, sometimes there is a small wait, but nothing too bad like other places I have been to. I hope this review will find people who are on the fence about this location to give it a chance. You will feel welcomed and confident that they are able to assist you with your needs. The staff at St. Hope Foundation are very professional, kind and they really treat you “more than just a number”.

Al
Review №81

Excellent care, love Niki and Letci. I appreciate the excellent care from my Dr. Burton.

Le
Review №82

Don’t have enough words to express the phenomenal experience my daughter and I received every office visit at St Hope. They make us feel like family from the HCM Que; The front desk Letci and Niki always welcoming us with a warmth smile. Not to mention the MA Eve so sweet and professional but let’s not forget of Dr. Caston always very attentive and professional to our questions and concerns. I will definitely recommend St. Hope to family and friends. Let’s not forget the unbeatable prices they have!

Da
Review №83

The friendliest staff I ever encountered at a clinic or hospital. Excellent dental work, the eye care center is top notch.... All in all, if it was possible to give more than 5 stars, I would. Especially now that they finally dropped their ....... masking policy 👍😁. Both thumbs up, this is the place for your healthcare needs

S
Review №84

I have been going to this location for at least 3 years for a psychiatry and primary care. The staff up front are so amazing. Letci and Niki are extremely professional, polite, understanding, always prepared, constantly working, their work ethic is incredible, and they do it with a smiling face. Major props to them for making me feel welcomed at every appointment. This is really important to me, because most psychiatric offices usually dont have such compassionate service. They are so great I love them thank you whoever hired them LOL 🖤 Suzi O.

Ed
Review №85

Wonderful fast pace experience from the from Ms Letci and Niki.Dr Caston is just the awesomeness

Sa
Review №86

Me and my son visited the Greenspoint location for St. Hope Foundation and our visit proved to be less than favorable. My son was involved in a head-on collision with a big truck a few days ago. He wanted to see his primary care physician at this location after visiting two ERs. I flew into Houston and drove across town 45 minutes to this location to be disappointed.His face was injured in the accident with two black eyes, blood shot eyes and significant bruising to his face and forehead hematoma. He explained to his primary care physician that he works directly with the public at a car service and psychologically he was not ready to go back to work and face customers in this condition and especially since he works with driving cars. She refused to give him any additional time off until he healed a little more and felt comfortable enough to return to work.I felt she was unsympathetic to his traumatic experience and did not appear to really care. He had an appointment with her before the accident and was previously scheduled. She said she wish she would have known he was involved in a car accident before now his visit was taking more time than anticipated. We only met with her for 10 minutes. No referral for mental health support due to his traumatic experience was given.Doctors need to advocate for their patients a little more and act like they really care about the work they are doing. We will be taking our medical insurance and services somewhere else when we need to. I thank her for not really helping his situation and making his PTSD worse.

An
Review №87

I was a little frustrated about making an appointment over the phone or online. I was doing some errands nearby so decided to walk in and see about my appointment. Nicole at front desk made a quick phone call and in less than 5 minutes I was on my way out with my appointment ready. Thanks. I hope the personal interaction with staff will go as awesome as my first interaction with Nicole.

Aa
Review №88

I cant say enough good things about the St Hope team at Greenspoint!This wonderful team has been a part of my health for just shy of a decade and they have seen me through ups and downs and all kinds of growth. Their patient, professional and polite staff is second to none.The front desk team is incredibly friendly and understanding. Nikki, Letsy, and Julissa are an absolute joy to interact with. These wonderful ladies are a big part of the experience from start to finish. They always greet me with smiles and are willing to share laughs. They even ask how my family is doing. These ladies are amazing at juggling all of their responsibilities while making sure all of their patients are taken care of and respected. There are not enough words to express how much I respect and appreciate these ladies. They handle so much with grace and dignity.My physical health has improved exponentially while receiving services at St Hope. My PCP and their team is always courteous, prompt, understanding and informative. Even when my PCP left St Hope my care never was in question or declined. I feel exceptionally lucky to have Mrs. Caston as my current PCP and would recommend her to every and anyone.The St Hope team doesnt just end with my PCP. Mrs Barbara the phlebotomist, Dr McKinney the podiatrist, Oliver with optometry, Mr Davis in the pharmacy...just a few of the amazing individuals that make the experience at St Hope Greenspoint exceptional.The dental team has kept me smiling for so many reasons. And I feel like it gets better and better each time I go in. Same with the psychiatrist and mental health team.Over seeing all of these wonderful people is Q. She is an amazing lady. She has helped whenever there was a hiccup in any of my services. She has fixed a contact prescription, assisted with taking vitals when the team needed help, and ensured I received a very necessary vaccine shot. An amazing leader for a rockstar team.With St Hope, youre more than just a number...This couldnt be more true. Thank you so much to the entire Greenspoint team.

A
Review №89

I have nothing but good things to say about this clinic. It provides a one stop shop for every medical or dental attention needed. Of course them having a pharmacy in the same facility also makes it very helpful. Letci along with the other girls up front always greet you with a smile eagerly to help in anything.

Jo
Review №90

I love coming to this location. They are all amazing. I love working with Letci. She always has a smile and makes you feel welcomed as soon as you walk in. I would always recommend this location to anyone I know.

ja
Review №91

Letci,Niki,and doctor caston best team I’ll had so far, really recommend coming here.They make you feel at home and part of the family.

Ga
Review №92

This is a good location, Niki, Letci and Caston are always so helpful and caring. I have been coming to this location since Covid days and the staff here is always on point.

Ch
Review №93

What a joke!I call one specific office, spend five minutes listening to a recorded message with a hundred options in English and Spanish instead of language options separately!Then, when I finally get someone 4:39 into the call, I get an office I didn’t call. I’m talking to Sugarland. I ask my questions only to be told, “please hold, I’ll transfer you to the correct location” (even though I called the correct location) and when I finally get someone there…11:09 into the call, I’M AT THE WRONG LOCATION AGAIN and am being transferred yet again to the location I dialed in the first place. Finally, 14:51 into my call, I get someone at Greenspoint and our call is disconnected.I call right back get the same recorded message with all the options, choose appropriately, get Sugarland again, and the vicious circle begins again.I know growth happens but there is a time when you’re too big for your britches and this phone system has been proven to be one of those times.I call MY doctor’s office to speak to my DOCTORS OFFICE- not a clinic I’ve never been to. They do not know me.I may not be a valued customer and this phone system has shown I’m not. It routs you where you do not want to go, to people that can’t answer your questions to be transferred to dead lines.I’m done! The absolute worse and I’ve never been this rude- moreover, have never left a negative comment.I’m a go with the flow person but not this time. This is unacceptable, this MUST be fixed!

An
Review №94

Dr Goodie and the ladies at the front letci and Niki are all awesome. Been going here for years feel like family

Ka
Review №95

As usual, for the front desk all I can say is PLEASE come here! They have everything you need. As soon as I enter the lobby, everyone instantly greets me with a smile! The front desk is so sweet and kind and my doctor Dr.Caston is the best to ever do it! She is a second mom and I MEAN that!!

Ja
Review №96

Great experience as a new patient front desk very helpful Nikki and Letci We’re all smiles at all times

Ma
Review №97

Niki and Letci always go above and beyond! I drive an extra 45 minutes to Greenspoint because I know that the service is much better.

Ro
Review №98

The Dr AsA and his assistant were fantastic I am able to smile again am so happy with So happy with my New Teeth 🦷

Cr
Review №99

Wonderful experience at this location. Everyone was very helpful, especially Irma! She was very kind, funny and helpful. I was well taken care of during my appointment. Thanks for having such good people like her on your staff. The appointment also cost less than I expected, which is always a good thing.

Sa
Review №100

Ms.Niki,Ms.Letci and Dr.Burton love how they treat me and make me feel comfortable nice and loving people good at there job

St
Review №101

I would like to take this time to express my gratitude for the staff at the Northpoint location. Since day one, they have been amazing in customer service. They have improved on the wait times ( 🙏🏾God). They go above and beyond to ensure that you are treated like an human and not a number. They identify you with your and a big smile. They deal with me XTRAness and is always there for me. So from the bottom of my heart, I would love to give a BIG thanks to Dr. Caston (aka Mrs. New Coins), Dr. Patel, my girls at the front desk Niki and Letci. The medical staff like RN Eva, and the Scheduler Juan.

Be
Review №102

Dr. Natoya Carson is one of the best doctors I have ever had. She is very informative, thorough, and always eager to help and make sure that I understand everything concerning my health and life choices. She goes over and beyond to make her patient feel comfortable and that’s very rare.

te
Review №103

Amazing work, Dr le, and Irma were great very professional 👏🏾

Jo
Review №104

Letci and Niki are the best medical personnel I have come into contact with. Their care and attention for patient care surpassed my expectations. They are professional, friendly and genuinely concerned about the way they treat patients. It is refreshing to know that there are people who care for their patients needs.

Ma
Review №105

Great Staff always very helpful. I always enjoy seeing Nicki at the front desk.

Da
Review №106

Dr u Joshua Marilla Irma and julissa are wonderful caring and helpful. Would highly recommend them to anyone.

Ta
Review №107

Front desk Letci & Niki Dr.CASTON &nurse Alex everyone nice all was swift and no problems.

Ja
Review №108

Dr.C and Oliver was really great and fun for my eye exam they deserve more money dealing with me lol and Letci and Nikki are the best easy to talk to and very friendly and helpful and Dr.Caston is very awesome helpful and kind I love her for my doc at this facility

Be
Review №109

Dr. Sims, Niki, Letci and Jomila or should I say the entire staff was great! Thanks so much for all yall help!

Ca
Review №110

Niki & Letci have been the best help we could ever ask for! They are best medical personnel I have come into contact with. Their care and attention for patient care surpassed my expectations. They are professional, friendly and genuinely concerned about the way they treat patients.

D
Review №111

Great eye exam with Dr. Chandra really passionate about her work and this is demonstrated through her work ethic. Also Letci and Niki given all the people they have to deal with always display the utmost respect and manners. Always nice and always taking care of us. Their efforts are greatly appreciated

Co
Review №112

Nikki and Letci in front office are very helpful and kind. Dr Caston is great.

Cy
Review №113

My name is Willmon Sonier, Ive been a longtime patient of over 13+ years. From the Front Office, Lab Technician, Nursing Assistant, Pharmacy, and my Doctor Laveda Roberts. Always greet me with a warm and pleasant smile.Theyre bedside manners are extremely phenomenal! They go above & beyond with courtesy, while assiting with their job duties. They need a raise!!!!!

Ke
Review №114

I enjoy my visits especially when Letci & Niki attend me. Apart of organized, professional, & friendly, they also help you out to get an appointment that works best for you! Its always a great environment when theyre around. I really dont know how Greenspoint would do without them. The logo youre more than just a number Letci & Nikki carries it perfectly.

Jo
Review №115

St. Hope Foundation is my go to for all things health related, including, recently, dental. I love all of the dental staff. Julissa at the front desk, always makes me feel at ease with her beautiful smile and she always remembers my name. Dr. Harris & Dr. Roppa are kind, efficient and knowledgeable. Their assistants, Irma and Le always make sure that I am comfortable and relaxed. I’m so grateful to have found St. Hope. If you are looking for a compassionate health community where people care, you should definitely give them a call.

Jo
Review №116

I’ve been going here for 3 years now and I’m extremely satisfied with the exceptional service that everyone provides at this location! All my medical needs met in one place is just fantastic to me! I have great relationships with both Medical and Dental personnel! Absolutely love the ladies up front! Niki, Letci, and Ms. T always makes me feel like I’m at home when I’m come for my appointments, its like we are all family! Couldn’t ask for a better place to go to take care of my medical needs!Keep up the exceptional work!

gg
Review №117

I love my Dr Caston. She is the best. She keep our secrets and always make me feel good and make sure I always have my refills for my inhaler so I can participate in sports at my school. 😅

Ir
Review №118

Hello, My name is Margaret Lopez,Irma Campos Mother in Dental.My appointment with Dr. Le was so smooth and No pain with my extractions. I highly recommend the Dental in Greenspoint.

jo
Review №119

The entire staff from the front desk to the doctor were nothing short of phenomenal!! They were professional and efficient but with a good measure of compassion that was genuine. I felt it front the first moment I walked in. I will tell everyone I know how wonderful you all are and will effectively sing your praises going forth. Thank you for making my experience a memorable one. GOD bless you all by name- Letci, Niki, Ms. T, Lizeth & SheelaSincerely,Jonathan

Ra
Review №120

The dental staff was very quick helpful and polite and respectful 10 out of 10 highly recommended

Sh
Review №121

St.Hope treat me good I really appreciate Ms. Letci and Ms.Niki & Ms.Burton they was very helpful & kind I thank them so much will be back soon.

Wa
Review №122

Niki, Letci and Nichole are the best! By far this is the best clinic. Friendly, fast and professional.From the time you walk in to the time you leave, you’re a person not just a patient. That I like, I feel like they know me more and I get more personalized care.They have an onsite pharmacy as well making it convenient to get your medications.The fact they have medical, dental and vision all in one facility is also convenient.The ladies up front are always professional and treat you respectfully.I am glad I made the switch to Greenspoint! They ROCK!

Mi
Review №123

I cannot say enough wonderful things about all the staff members I encountered today. It was my first visit. Letci was my receptionist. She explained everything clearly and helped me through all the paperwork. My case manager is Neda and she was awesome. She offered me options and helped me pick which were best for me. Nurse Tony was just as friendly and professional. PA Choy took his time to explain everything that we were doing today and our plan for the future. I am so glad I went to this place. Incredible staff.

Al
Review №124

Miss Mickey was so pleasant & very helpful in scheduling my appointments ☺️

ma
Review №125

3/9/2021 (Kim Robinson) I had the most awesome experience with Dr Harris and his assistant Maria. Dr Harris is a kind and gentle person his assistant is as well, I have always been nervous getting teeth pull especially needles, they made me feel very comfortable by talking me though every step I would recommend Star Hope to everyone I know and meet. There’s nothing like hearing a soft tune voice when your getting dental work done . Thank you Star Hope , and Dr Harris.(Kim Robinson )

To
Review №126

Awesome job with MS. Irma with dental I thank you guys sooooo much.. it was calm and relaxing thank you again

ca
Review №127

Now I understand why the automatic voice message says: “hang up and make your next appointment online” because the people who answer the phone doesn’t know anything about values and manors, if you are treating with costumers you can’t laugh or joke about people’s language, we live in Texas and not everyone knows English, plus the few they are learning probably their going to have an accent, it’s not easy for them or for us, to communicate because English is not our first language, and it’s already frustrating when we can’t or we won’t get the others understand us. So the people at the call center or office, it will be better if they will be more comprehensive, and kindness with the costumers when they call to make appointment or to ask any question related to the foundation.I said this because It happened to me when I called and I didn’t understand what the lady was saying, so my answer was related to something different and she just laugh about it even when she put mute I heard her laughing, and because she didn’t had enough patience ended up the call saying: “call tomorrow between 1 and 2:30pm”

Ta
Review №128

I really love this location. The staff is always very warm and welcoming. Niki and Leta at the front desk always greet me by my name with a smile and Angelica is such a sweetheart as well. Great team efforts to make a wonderful experience for all patients!

bg
Review №129

Front desk letci and Niki and dr Burton are the best… they make everything my best experience ever

Re
Review №130

I’ve been going to St Hope Foundation for my medical needs since 2016. While some of the staff I’ve come to know there has moved on; I’m proud to make mention of a select few that faithfully make my life easier. My nurse Monica M. goes above and beyond the call of duty every time and makes sure that I have the care I need. And missing me when you don’t see me! I want to thank you publicly for being a true asset to St Hope.and the nursing profession. Niki B. at the front desk; you’ve helped me since day 1. Your customer service, patience and humor are legendary and make everyone smile coming in the door and I want to publicly acknowledge you for your great work. Thank you! St Hope can’t run without you! Dr’s Latricia P. Lorraine M in podiatry and pharmacist Ronald D . Thank you so much for helping me be my best! Don’t go anywhere now... ya hear me?!Reggie W

Su
Review №131

I cant express enough how grateful I am for Angelica and Dr Pharies. I was in such a dark place two years ago and Ive been to several other places for psychiatric care and I have never had the amount of compassion and understanding these people have given me. I am always welcomed with such warmth and positivity. They have literally saved my life. I have come so far from the worst part of my life and can care for my children and am able to work. I love these guys and will never go anywhere else. Thank you from the bottom of my heart 🖤 please commend them. I highly recommend them to anyone. Thank you.

Li
Review №132

I am so happy I found this place. They have helped me so much, I cant thank them enough. Dr. Patel always answers my questions and is very kind. Irma is my favorite person here. She is so sweet and takes care of me every visit. She goes above and beyond for her patients and always makes sure I understand my procedures. Molly and Julia are very kind and knowledgeable too.

Da
Review №133

Priya & Rolinder are very helpful whenever you have paperwork that needs to be done. They both get it done with the quickness & no hassle. Nikki is pretty awesome also she never misses a beat & always takes care of me. Justin in the pharmacy is also pretty great. They just have to get their timing a little better constantly run late for appointments.

Pe
Review №134

DAngelo was great! He was awesome at explaining the intake process and took initiative in getting everything taken care of on my first visit. He is the reason I would be back. He made me feel like family, like Ive known him forever. Nikki was great as well and made me smile. Shes so sweet and easy going... and she cute.

La
Review №135

The initial service was great. Unfortunately, after the appointment, service took a dive. It was like they bait you in with the first appointment. My husband felt like he was definitely dealing with some free clinic but with insurance. Once we finally receive his glasses, we wont return.

Ho
Review №136

First time here. Very nice and organized. They are hi-tech-i.e. signing in process, x-rays. Had a great consultation. Daniel & Allante helped me. I believe they go on a sliding scale for eligibility.

Di
Review №137

I absolutely love this place. The moment you walk inside youre greeted by the wonderful receptionists Niki and Tierney. They are very helpful and make you feel comfortable. The upbeat and professional attitudes are what keeps me coming back. However, the parking is extremely mediocre. If this lovely place gave me my own personal parking space, theyd be THE top notch, exquisite healthcare facility. But until then, theyre just ST. HOPE, WHERE YOURE MORE THAN JUST A NUMBER.... (But not a parking spot)

Ta
Review №138

Staff at greenspoint location are always a 10/10! super sweet & helpful

To
Review №139

Staff is Nice and Patient and l like My Dr.Shelia Briscoe

To
Review №140

After years of being asked, I am finally coming around to writing a review for this great organisation. In particular, the Greenspoint location.From medical to dental to vision to pharmacy, this location has it all. Its a one stop shop!The care I have received over the years, for myself, not to mention my partner and family and friends that I have recommended at different locations has been phenomenal. The staff are kind and attentive, and the medical personnel knowledgeable, and for the most part, have wonderful bedside manners and take the time to answer questions and concerns.Now I have to give my highest praise to the medical PCSs at the front desk, who go above and beyond to organise, control and manage reception, the waiting area, man the phones and scheduling for the Greenspoint location. Niki and Letci, youre the best!If ever I had a need for an emergency appointment or needed information or an issue resolved, I have gone to them.They are also very sweet and keep it light and fun when it can be hard in certain situations.Overall, I love coming here and I would recommend it to anyone. Thanks to everyone on staff there!

Wi
Review №141

Nikki and Tiereny are awesome!! They are very professional and polite.. ( and they have a great sense of humor) the rest of the staff are great here!! These professionals really care about your health care.. keep it up ladies!! I enjoy coming here and look forward to seeing these ladies with their amazing smiles and professionalism..

An
Review №142

Great dentist and dental assistant. After I got my tooth pulled was kind of shaky they gave me nurtririon shake and water. They looked after me well.

D'
Review №143

Dr Lee, Marcela and the rest of the staff were all so sweet and so helpful with my questions . This was my first time at the Greenspoint location and it was a wonderful visit . Thank ya’ll

Do
Review №144

Where should I startI dont Normally write reviews But since the beginning of 2019 I started going to the dentist at Saint hope foundation in greens point. And I must say My visits have been awesome. Ive been seeing the same Dentists Dr. Wilkins and dental assistant Ms.Tracenia And I must say they are a great team. Ive been to a lot of places in the past for some work and this dentist have been the most professional and gentle dentist I Came across. For appointments theyre always on time to start the work. They will explain what work needs to be done and what they are performing. So to make a long story short when you find a team that works You stick with them. And I dont remember the young lady name at the front counter but she is awesome We give each other a hard time but its all good lol

Co
Review №145

The staff was great , down to earth and very knowledgeable,and listens to all your concerns. When I say the receptionist was great the X-ray tech was great both explained and broke everything down. Dr. Wilkins is the best. Smart beautiful and a great Dr. #blackgirlmagic... Very positive, down to earth and know what she is doing ... And when I say affordable ❤️❤️❤️

Ka
Review №146

I scheduled an appointment for my boyfriend couple weeks ago and he raved at how awesome the staff, nurses and doctors all made him feel very comfortable at the Sugar Land location. Well I also needed to go in a see a doctor so I contacted St. Hope. They only had an appointment in Greens Point and I didn’t mind the drive. Everyone there was amazing!! They take the time to go over everything in detail with you. It’s super affordable for people like myself and my boyfriend who don’t have insurance! My visit was exceptional and look forward to coming back for all different health needs!! Oh and the prices at their pharmacy will beat anywhere else!!! Thank you soo much for helping my boyfriend and myself!!! God Bless and Happy Thanksgiving🦃🍂🍁🌾

Sh
Review №147

I went in to update my paperwork and I had the pleasure of meeting Neda, Rolinder and Max. They are an awesome team. They were very friendly and informative about my needs. They definitely made my day better after leaving their office. I went in feeling down and came out their office with a smile and feeling better than I walked in. Thank you guys for your warm smiles and patience.

An
Review №148

Great place to get health care. The whole staff is very nice and courteous but especially Letci and Niki at the front desk they are always smiling and ready to greet you when you walk in the door. Their motto is your more than just a number and they prove it each time I visit. Keep up the good work.

Je
Review №149

I have been going to St Hope for a year now. I have had good encounters with all the employees. I especially like the fact that I do not have to wait for long periods of time to see the doctor and to get prescriptions filled. I would like to commend Ron and Justin from the pharmacy department for doing an excellent job and for their courtesy. I also would like to commend Niki, Ariel, Angelica, Tierney and Dr. Sheila from the medical and dental departments for making my visits there pleasant ones.

Za
Review №150

The first two smiling faces you see are Letci and Niki. The facility is amazing

Da
Review №151

Provider Harris, Burton, Letci, Nicki, Ma,manager Que was great today got me in and out and great customer service

Ef
Review №152

The staff is always a pleasure to deal with. Visits are prompt, and they are extremely efficient. Plan your visit around a lunch hour and youll still make it back to work on time.Whether its Letci greeting you as you walk in, or Niki making sure youre all caught-up with everything you need, you have a team thats making sure you receive A+ care! T is always willing to help if theyre backed up and is another happy face with a smile there to help.Its never fun having to go to the Drs. office, but the staff definitely make it easy! Ask for Sheela or Lizeth! They make a great team!Ignore the stigma of this location (Greenpoint). Its great that they are there to service the community around them, many who cant afford care. They accept patients with insurance too, which is how I found them.The waiting area is inviting and clean and they do more than just primary care services there too.

Fr
Review №153

Saint hope greenspoint are awesome all the staff member had help me a lot and they are always nice nicky always remember my name shes such a sweet heart...letci and Niki are always so respectful and helpful Dr. Goodie is always helping me as well and always has an answer to my questions

La
Review №154

Letci and Niki is very heapful at helping me with everything i need . They greet me at mr Lang everytime i enter the office . They smile and always kind it couldnt be any body better at the front desk . Dr Shelia as well very informative and knows her job ( career ) helps me with my journey and health she is the best and so is Dr Sims he has been my Dr for a very long time and got me through tough times starting out all by myself i am truly blessed for the team you have onboard

Af
Review №155

Angelica and Dr. Pharies as well as the other medical staff are a pleasure to work with; including the pharmacy staff. Dr Pharies is soft spoken but will help meet your needs and you’ll be comfortable. If there are any concerns with your medication etc he will ensure things are under control. The staff at St Hope have been nothing but cordial, professional and always interact, engage and communicate with their clients. The front desk staff are always so polite and Angelica (insider joke) isn’t a therapist but she will listen to you vent and if you have any issues or concerns the staff will ensure your needs are meet and you are comfortable etc. Keep up the good work St. Hope

An
Review №156

I have been coming to st. Hope for years and no one is more committed than these two ladies Ms. NIKI and Ms. LETCI . Friendly, efficient, helpful, and always on top of everything they make me feel like family and show concern and care for all patients from what Ive experienced and seen... love these ladies. They are the face and driving force behind this clinic. 💯🥰

pr
Review №157

Dr caston was great- I had a great visit and Niki at the front desk is awesome

Wi
Review №158

Ive been a patient at the greens point location for four years. I have never had a bad experience. They listen to your needs and honor your voice. The doctors, nurses and staff are very welcoming. I often suggest this clinic to my friends and family.

Da
Review №159

The staff is very professional and nice also they are very helpful and Rolinder one of the sweetest case manager there. She goes above and beyond her job to take care of the patients and what they need to get done. Its a nice and comfortable atmosphere. Thanks Darrell Stamps

Ze
Review №160

Nicki at the front desk is always Pleasant and gives the best customer service. Theyre always on time managing to see you in or around your appointment window. And the doctors and nursing staff are always very professional making you feel very comfortable like youve been knowing them for years. I am so glad that I made the change from the Bellaire Clinic to the Greenspoint Clinic.😉 See you guys soon.😊 I just had to come back and say how relaxed this staff makes you feel they make each visit a joy. Sending a big THANK YOU too.. Ms.Niki, Ms. Rolinda, Ms. Tierney, Ms. Molly and Mr. Justin. Thank you guys so much. 😉

Pr
Review №161

The staff made me feel real comfortable. Betsy (front desk) helped me out a lot, her professionalism set the bar for everyone else in the office. The PA was very informative and knowledgeable about my condition. I would recommend this clinic to everyone.

Pr
Review №162

I Visit St Hope Vision Dept Today for the 1st time in 5 years of being a Patient Here & I must say I had a good experience Candice was very Informative, Friendly and Nice! I also had my 1 month old baby w me and she was very attentive w him as well! 😘 Keep up the good work

Bo
Review №163

At St Hope the Doctors and staff are really nice, but the phone system is just awful, can never talk to a real person, and it takes so long I just hang up, I thought I was more than just a number, but they say a chat is better than a phone call, but they dont even respond to your messages. Im thinking about finding other care.

la
Review №164

Another year still no management or professionalism. Nurses will not answer the phone. Reception isnt even allowed to transfer u to them. I just needed correct refill called in they messed it up but cant pick up a phone. Also 100 % of dental appointments canceled even after confirming. Might try a hiring a man to run the place those women are lost. Love front desk ladies...

Do
Review №165

Love Mrs Nikki and Dr CASTON Mrs Letci all staff are friendly

Rh
Review №166

St. Hope Foundation is a fast and friendly place with people that care. Im not good at names but couldnt help but to remember these two...Nikki at the front desk was very encouraging and is a sweet person. She really worked hard and hustled to help us get into care. Candice is also sweet, patient, concerned, and has a outgoing personality. I love their teamwork and they both show that is it not always about their job or the money but treat people good based on whats in their hearts. The doctors are very knowledgeable, personable, and takes great care of you. I plan to refer all of my family to SHF!

Co
Review №167

I came to St. Hope because a person I know comes here for services and it appears that the services are great! They get you in for appointments very quick! St. Hope Foundation really cares about your total health needs. I met with Candice, who is a great worker. She answered all of my question and made me smile! I feel so at home and excited about my new medical home!

Ch
Review №168

If you looking for Medicare that doesnt make you feel just like a number this is the place for you. They treat you like your a close family member on every visit. The front desk staff Tiereny,Leti, and Niki keep me rollin with thier friendly welcomes every time a patient arrives. I yet to experience any staff member thier without a warm expression of wanting to help with any of your needs. Im telling yall this is a great clinic for all your medical needs with great staff.

Ro
Review №169

Niki at the front desk is very helpful, friendly and assisted me with taking care of insurance issues. She check you in and set up your next appointment always with a friendly smile. Tony MA is very nice, informative, and always asks how I am doing. He takes your vital signs and labs efficiently. Choy PA is very informative,friendly,caring and answers any questions that I have. They are an awsome asset to the company.

Di
Review №170

Letci and Niki at the front desk are always helpful and Dr. Oliver is the best!

Ch
Review №171

From my first visit almost 2 years ago, the staff, from the case workers (RoLinder) to the nurses and doctors (Sheila I and L McKinney) to the front desk staff (Niki & Letci), have made me feel welcome and comfortable. The pharmacy staff is top notch, professional and make my day every time i interact with them (THANKS!) I have gone through some tough times healthwise during this period, but at no time have i ever felt like an inconvenience or burden. and know that i am receiving care that is focused on my well being for the long term not just til i hit a plateau. Thanks again to everyone at this facility, please know that i value each of you, and am grateful for all that you do for me!

Vi
Review №172

Great customer service, front desk are amazing. Letci and Nikki are tentative and very helpful. Always make my visit easy. Amazing staff.

Tr
Review №173

I have been provided over the last 2.5 yrs the most exquisite care from the staff and doctors at this location that anyone could ask for. I have been a diabetic for a long time and for those who dont know the struggle is real! What makes it easier is that from the time I walk in the pleasant personalities of both Letci and Niki always exude care and comfort. The relaxed environment that Lizeth Martinez creates while fussing at me about my last missed appointments makes it laughable. Most importantly is the information and approach to my health by Sheela Isikwe regarding my responsibility and her knowledge of my condition lets me know that I have not been just another. I surely cannot forget Mr. Ron, Justin and all of those in the pharmacy that have been so instrumental in providing for me additional information to better understand how my medication is work best. To each and everyone at this location I Thank You and I look forward to progress and good health in this New Year! May Your Blessings Continue.Tracy S. Wilkerson

Ka
Review №174

The first 2 visits for a root canal went great, I was so optimistic. Now today I was to get fitted for the crown, after ALL of the reminders about my appt, I get to the office and the dentist who finished my root canal isnt in, the dentist there refused to do the fitting since she didnt start it; per front desk, so now Ive wasted gas when all it could have taken was a phone call prior to my appt time to jnform me the dentist wouldnt be in. And in top of that she asked if I wanted a full xray visit which is $75 when I barely have the money to get the crown, what an insult. Now Im not sure Ill even have the money to get the crown after paying for the root canal in prior weeks, because something else may come up and warrant me to use the money for it instead of my crown. Idk if the universe is telling me to not get the rest of the service here and go elsewhere or not because this really gives me a wrong impression of this office now as a whole. I hope this foundation doesnt go down in shambles all while serving ppl who need a hand up atp in life and are trying to keep their health up at the same time

A.
Review №175

Im in terrible pain right now due to the worst dental experience Ive ever had. The dentist was aggressive and treated me like a dog by grabbing me by the inside of my mouth and shoving a needle in my mouth. The whole procedure was traumatizing and extremely painful. On top of that I was there to get my filling refilled and I feel like he did more damage. He was very unprofessional and I felt just like a unwanted patient. The dental assistant was not helpful either and the other patients were allowed to play loud music as we waited to be served. This place needs new management and better staff.

Ja
Review №176

Had a great visit with Dr. Burton, she was friendly and patient with me.

je
Review №177

I love this location the doctors are great especially Letci and Niki. They all make me feel comfortable, love and almost like family. They will help no matter what’s going personally all they want is you to be mentally and physically.

Hy
Review №178

Easily one of the best places that Ive went for care. The entire staff really works hard to make sure that you are taken care of and treated well. There are definitely a few standouts that I would like to recognize. First Mrs. Nikki at the front desk really knows her stuff. Shes always on top of my appointments, even when im not, and never gives me any sort of attitude. She always has a positive and upbeat attitude. When I come in shes always able to lighten the mood with her personality and sense of humor. Then theres Dangelo. My goodness this guy is great. He really goes above and beyond to handle all the issues that I come up with. There have been at least two times where he has sat and worked with me for egregious amounts of time to get things taken care of, as quickly and efficiently as possible. Hes a life saver. Lastly, theres the gentleman that works in the pharmacy, Justin. Hes another staff member that is always on it when it comes to maintaining the lines of communication between the location and patients. He is constantly warm and greeting with a big smile and a pleasant attitude. All in all this is a great location, and one that this area really benefits greatly from having.

Tr
Review №179

Today I had a dental with Dr.Wilkins/Tracenia! Words can’t express how pleased I am every time I have a dental! I pleased with the work that’s being provided as well as the professionalism.Angelica is always so peaceful when I arrive for appointments. We need more medical assistants like her during these trying times.

Jo
Review №180

I have been coming to St. Hope Foundation Clinic Greenspoint for over 2 years. I am very pleased with the medical treatment they have provided for me. The office personal, Letci and Niki, is friendly, respectful and ready to serve you. As for the drs, they are patient and thorough with there findings and take time to help you as the patient understand you health care needs. I highly recommend this office.

Ja
Review №181

Dr Briscoe , Letci and Niki treats me with respect n kindness

Br
Review №182

I’ve been going to all of these locations for years and finally decided to leave a review because of a very special woman named Angelica that works there. She is the nurse I see before I see my psychiatrist and she’s absolutely incredible! She has a great attitude and knows me well, she is caring and the best face to see before I go into my psychiatrist appointments.Thanks Angelica!!!!

Ly
Review №183

For my first visit was great very welcoming smiling. Talking as if they knew me for years nurses that assisted me at front desk location 255 n. Point mrs letci, dental ms T. Mrs Sheela, Mrs lizeth. Niki. All so helpful . great clean. Knowledgeable . Hope I keep the doctors the nurses the front desk pcs, dental, pa, ma. Very friendly group. I recommend all I know. Makes me want to go see medical staff on the regular.

La
Review №184

I was satisfied with my vision services today and always! I have been a vision patient for 7 years and the providers are great. Candice and Dr. Charrier at Greenpoint were thorough and work well together. Im never disappointed and love my frames and lenses every year.

Ma
Review №185

Just wanna say thank you to the staff for amazing service! Ms Lauren is amazing she with everything she do definitely 10 star service!!! Fast friend moly quick and efficient i love it!

re
Review №186

Letci and Niki are always nice when I walk in, they remember my name which most places don’t bother to do. My nurses are always sweet and nice, Caston and Guadalupe literally the BEST.

De
Review №187

Ro’Linder is what keeps me coming back to SHF. She’s very understanding, goes above and beyond to assist me with my issues . Whenever I go too long without seeing her it’s like everything goes wrong, but as soon as we have another appointment, things come back into tact . She is a light and I highly recommended her services.Letci and Nikki makes the transition between patient and provider so much easier . As soon as I walk in I’m warmly greeted by name They’re understanding , they actually take the time out to LISTEN to your needs and accommodate you accordingly. The perfect dream team.

Mi
Review №188

Just wanted to show some love, support, and appreciation to the staff at SHF Greenspoint. First of all to the medical pcs - Letci & Niki, RN -Lizeth for being so personable, helpful, efficient, and professional. Secondly, to PA Sheela, who truly impressed me, and I can say Im really glad to have as my new medical provider. Thirdly, to the lady that made my day, Ms Barbara the phlebotomist, the service she provided to me was exceptional. Her personality, professionalism, and humor was absolutely refreshing. Lastly, thanks to office manager Lupita, this will be my new spot for sure!

Je
Review №189

I dont know how people have had positive experiences here because each time Ive cobtacted this office it has been a bad experience. Ive never been able to schedule an appointment because im always being transferred from person to person. I was previously told to call a different number to schedule an appointment, which was odd because i was on the phone with them directly. Why would i need to call a different number that didnt have the same area code? I called the number anyway because i needed a doctor. I was on hold fir over 20+ minutes. Very unprofessional & gkad i didnt come here because if theyre struggling to schedule a basic appointment, who knows what else they would stuggle with.

De
Review №190

Awesome! Awesome! Awesome! Ms Nikki has been a wonderful help each and every time. Ive had a few issues here and there but she got me taken care none the less!...Here we are a year later and I can still say I feel the same way!! Ms. Priya and the entire St. Hope foundation has been an amazing help to my family and I. I thank you all so much!

Li
Review №191

Dr.Lorrainis the greatest but I have a problem getting to Greenpoint and it would be better for me if she was at st hope in Houston on 290 service road we need a foot doctor there very bad thank you Dr.Mckinney for your service I can Finley walk again without my feet hurting.This post is from Harry Donaldson.

Fe
Review №192

IRMA AND DR.FOREMAN WAS FANTASTIC I DIDNT FEEL ANYTHING AND THEY WERE VERY VERY PROFESSIONAL I HIGHLY RECOMMENDED THIS PLACE!!!! I GOT A FILL IN!!!!!!!!!!!

Da
Review №193

Everyone is always so helpful and nice, they get me in and out in a timely fashion.

Ce
Review №194

🙏🏽Care at St.Hope has been amazing starting with Niki and Letci. They are always working like ants to coordinate care and have superb customer service. Each provider that has managed my care--from Psych to Podiatry has demonstrated excellent bedside manner and competence. I appreciate the care. 🙏🏽St. Hope is a Mercy from God. RIP 💅💋 Nurse MONICA🙏🏽

C
Review №195

I am still giving a 5 star review because the staff and doctors are AMAZING!This year (2023) they switched to a new phone system that is beyond disappointing! You call YOUR doctors office and it routs you to another office for who knows what reason, you leave messages for scheduling or pharmacy and IF they get back to you its over a week later. I was sick this last week and did not feel up to going to the doctor, I send a message via the APP, called, NO ANSWER EVER and left more than one message... I am still waiting on a return call about my appointments. Nikki called me Friday telling me she saw one of my messages and did get me taken care of today (Monday). Besides this disaster they call a functional phone system, they are GREAT!Besides the never answering calls and unreturned voicemails, you also have to sit through a long message when you call in that tells you each prompt in English and repeats it in Spanish instead of giving language options at the start like most other phone systems. I HATE THEIR NEW PHONE SYSTEM TO SAY THE LEAST. IT IS CAUSING ME TO SEEK OUT ANOTHER DOCTOR TO USE THAT ISNT LIKE THIS. They say Youre more than just a number but text you how much you owe on your bill and links to pay, ignore you UNLESS YOU OWE MONEY! I guess the easiest way to make sure you get a call quickly is to owe money! To be more than just a number I feel just like the number of the amount I owe. I do not understand how I have insurance and still owe a balance. But, I am more than just a number, right?The gals at Greenspoint are AMAZING! Rolinder W, Nikki #1... gotta love them! They make going to the doctor easy. I’m a doctor chicken...This is a one stop shop for clinics. They offer physicians, dental, pharmacy, psychiatric care and more.

bw
Review №196

This is a very good place to go for medical and dental treatments. Niki & Tiereny at the front desk are very nice and professional and they seem to enjoy their jobs. I always have a pleasant experience when coming for my visits. Keep up the good work(:

Mi
Review №197

Going to the doctor is never a fun task for anyone. However, Niki, Tereny, and Tony makes the experience worth it. They are personable and professional. A great combination for any doctors visit. Thankful for them and all they do.

Tr
Review №198

I have been seeing the staff here for quite a bit of time now. Niki, Letci and Ms T have been an absolute joy. It is because of them that I am able to find happiness during my visits here. I have dropped the ball quite a few times but they have always helped me to pick it back up and get it back rolling. I consider myself very lucky to have encountered them and this facility because its literally changed my life. Thank you!

Su
Review №199

So far it has been a great experience. I think everything is going to work out right with me! I recently moved to the state of Texas from Michigan and I have now found my medical home! Great staff, especially Candice and Nikki! I absolutely recommend that anyone in need of medical attention to come here.

Information
44 Photos
199 Comments
4.8 Rating
  • Address:255 Northpoint Dr Suite 200, Houston, TX 77060, United States
  • Site:https://offeringhope.org/
  • Phone:+1 832-300-8040
Categories
  • HIV testing center
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:9 AM–1 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Payments
  • Offers free of cost or low-cost care based on individual circumstances:Yes
Parking
  • On-site parking:Yes
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