Oceanside Urology

I’ve been a patient of Dr Caruso since early 2023. What I appreciate about his office is the professionalism of his staff. Dr Caruso himself has superb bedside manners in my opinion and he considers any fear you may have. He also answers your questions concisely and takes the time to recommend appropriate measures related to your condition. Thank you Dr Caruso!

Dr Basharat is warm,caring, and smart. I would recommend him to anyone looking for first rate care. The new office staff have brought a breath of fresh air and fantastic client service. 5 stars all around!

I had high expectations when I went in. The wait is definitely long. To get results back is almost impossible, be prepared to call daily for them. The Doctor came in looked at me and said you’re young why are you here. I explained my issues and let him know this same issue almost killed me and he said he’d run a CTScan but if it was negative that I’d have to live with the issue and simply treat the symptoms. Long story short I found another Urologist and they were amazing in the first visit, I had exams done, and I was given an action plan that included the proper medication and course of action. All in all I wouldn’t return here and I unfortunately wouldn’t recommend it either.

Read the one star reviews. They are very very accurate. Worse experience ever. They are almost evil. People need to know how bad you are. Should not practice medicine. Read the review from the doctor and nurse. They are that bad to patients. Treated me from first day I saw them like trash. Avoid them at all costs.

I’m pretty picky about doctors and treat choosing a doctor with just as much care as choosing a relationship. Dr. Caruso came highly recommended and he lived up to the hype. He was professional yet personable. I could tell that he is very knowledgeable and stays current with his specialty which engendered confidence in his recommendations. He walks the talk and his staff follow. Sunny and the front desk staff were also polite and professional but friendly. It’s a long drive but worth it to be in good hands. Without reservation, I recommend Dr. Caruso.

Showed up for my appointment and they told me I owe them $198 for today’s visit to meet my deductible and wanted to argue with me about it. I have a $35 copay for specialist and the deductible is for procedures not office visits. They insisted that it was their policy. I contacted my insurance company and they told me I was 100% correct and they were going against there contract that they had with the insurance company. I’m not saying anything about the doctors because I never saw one but their office personnel needs know how to collect copays and proper billing. Now this has set me back at least 2 months because now I have to find another doctor and the wait time is ridiculous for urologist. Some much for finding a good health care provider.

Caring , kind, and considerate.Dr Caruso takes the time to explain things and give options.He is very easy to understand and tells you what he recommends but the choice is always yours.The staff are also very nice and helpful!Thanking all of you for your combined help and positive outcome!!!

Doctor Caruso took time to explain everything in a way that could be completely understood. I highly recommend him as he performed same procedure to another family member with great results.

Dr Caruso and his staff were very professional, I was in and out in no time. Im not a fan of Drs but I must say Dr Caruso took the time to listen to me and I left very satisfied and in good hands

I saw Dr. Caruso for a second opinion. I found him to be extremely knowledgeable, sensible, and concerned. The wait time was long both to get an appointment as well as the wait in the lobby but Dr. Caruso took his time during appt and was thorough. I would highly recommend his practice.

Very knowledgeable, caring. Helped me understand my situation, and explained completely what needs to be done. I highly recommend Dr Caruso. His staff is also very caring.

Dr. Caruso is amazing and really kind.He is very conservative with his treatments.He has really helped my dad through his massive kidney stones/boulders! In both kidneys!!!We have always had a positive outcome.

My husband has chosen to not return to this practice. He is a physician and I’m an RN, both for over 40 years. His office staff, in particular Mary, is very rude and unprofessional. She calls and leaves threatening voicemails which I have saved. Sorry I haven’t returned your call Mary but I’ve been busy starting cancer treatment myself. The doctor has never physically examined my husband but his office notes reflect a full examination. And my husband did not decline discussing his care with me I wasn’t allowed back at his last visit. I guess I have too many questions. There are certainly many other urologists to choose from. Competition makes everyone better!

Waited 2 months for an appointment then when I arrived I presented my drivers license and medicaid number and the very rude front desk refused to see me even though I had a letter from medicare with my number clearly evident. If the quality of care in this office is reflected in their office staff, chose another practice.

This practice has serious management and staffing issues. Since my first visit to now the staff seems untrained and sometimes rude. They dont have a real handle on billing. I had a cytoscopy performed and got a horribly painful infection.Called the officeabout it and they told me to see another doctor. When I saw that other doctor his question was why are you here. Fortunately the doctor immediately set me up with imaging as a precaution becauseof the level of pain I was experiencing. He then called Carusos office to help me get seen. Which was successful and was put on doxycycline for two and a half weeks. Then today December 3rd I had a 4:30pm appt. Received a call asking if I could come in early at 4pm so I did. Once again the receptionist got the billing wrong. Then I was escorted to a waiting room . At 5:15 I was still waiting. I left the room to find someone and the place looked empty with lights off. I walked around to another area and found two staff chatting and basically scared them. I guess they didnt think anybody was in the building. They obviously forgot about me. So I told them theyre fired and never want to see Caruso again.

Dr Caruso is very nice, calming, makes you feel comfortable. He answers all quedtions you may have and explains everything he is gonna do. We have been going to him over 8 years now. Highly recommend him.

Dr Caruso is awesome !!!!! So easy to talk to and gets right to the problem ! He’s worth the wait !Top notch Doctor !

Really happy with my experience with Dr Carusso, for over 30 year I wasn’t sure about having a surgery I needed but I felt really comfortable with this Doctor and we had two very successful surgery! I would recommend him 100%!

I’ve been to other Urologist and from my experience I can say Dr Caruso is highly experienced and offers the best care. He is thorough and offers effective diagnostics. I’ve seen others comment on negative experiences with wait times, but I’ve only experienced moderate delays and for me that is just the cost of quality care. Also, shoutout to his office staff, Sunny & Jennifer. Very friendly and professional.

The Dr. is very professional BUT I arrived for my appointment 30 minutes early & waited more than an hour after my appointment time before being taken back to exam room. Then I sat for almost 30 more minutes before the Dr. arrived. Im grateful it is not the Season which means usually waiting over 2 hours past appointment time. There were only 2 men before me when I arrived. Im not the office manager but there must have been a ton of men in the back when I arrived & there must be a back exit door that I dont know about. Im only satisfied for the Dr. & his professionalism. Thanks

Dr Caruso is very professional and explains things well. I have had a positive experience with Oceanside.

Sometimes very crowded and appointments can run late but always well worth the wait. Dr Caruso is always pleasant and very patient oriented.

First meeting with Dr Caruso. Greatly appreciate precise answers to questions with an appropriate individualize health related plan going forward.

Dr Caruso is a special person to attend . Wonderful explanation of my health and how to manage home treatment. I rec Oman’s to all of my friends to go to Dr Caruso the friendly Doctor

Office staff is hands on with all administrative pre - exam functions. Dr. Caruso is very attentive to patient concerns, expert in his field, and has a large patient family who respect every aspect of his wonderful practice. I give 5 stars.

I’m a new patient to Dr. Caruso. I am very satisfied, Dr. Caruso was thorough, considerate, and made me feel like he had all the time in the world to explain the care plan, answer all my questions, and confirm next steps. He and his entire staff exceeded all of my expectations.

Dr. Caruso is very knowledgeable. He spent time to listen to me and explained everything about my case. The only thing is the skinny receptionist at the front desk is checking and texting all the time.

Dr. Caruso cares. He spends the time to listen to what’s going on and what your questions are. I trust his skills and the care he offers his patients.

One big star is for the staff…kind and caring, and so welcoming. First let me say, I dont think I have EVER left a disparaging review for anyone. This encounter bothered me so much throughout the day and night. This morning I had a request from the practice to leave a review. So here goes…The visit with the Dr. Kaveh Besharat M.D. was surreal…he was such a rude person. I almost got up and left after the first 2 minutes with him. He had a horrible bedside manner. You dont expect that from a young Physician, do you?He started with something like “WHAT did you come HERE for and WHO told you to come?” No introduction, no eye contact, just a little shock to my system that women dont seem to be welcome.As I was answering, he was interrupting and talking over me. I said, I was actually told by my obgyn to see a urologist to check for kidney stones… He even said, why didnt SHE do this, she is urogynocology isnt she? I said, my mistake, I guess I should have gone to a Nephrologist.When he began telling me the other procedures he planned to do I immediately declined. I couldnt wait to leave, much less come back for more. At that point all I needed was a scan to be ordered and I would take it from there.In hindsight…during the last three years I have been in and out of doctors offices with my late husband, who passed away a few months ago. I saw SUCH compassionate care at Jupiter Medical and the highest level of care at Sloane Kettering and NYU Langone in NYC. So I guess I wasnt expecting such a cold and negative visit for myself right here at home in Jupiter. Live and learn. (and perhaps female doctors only from here on!)

I will recommend to all NOT to enlist this person for help bc he gives no solution and is rudely dismissive. This man is no Doctor in my opinion. Cold, Prejudiced, Closed Minded, GOD complexed Dr. Im looking for a professional Dr. and this is not that Dr. Run dont walk from Dr Bashrat.

Dr. Besharat always does a great job. Very thorough. I would highly recommend him. The staff does a great job as well. When I called recently due to a significant problem, they were able to get me in quickly to see Dr. B.

I flew-in to my yearly appointment and left with the impression I was to receive a prescription, when I realize this wasnt happening tried calling, left a message with a staffer, 3 days later i received a call back to be told the Dr. wouldnt be available for another 4 days.When I questioned this delay the staffer told me to call my PC and hung up on me. This Dr. just dont care. I finally received a call from the Dr. alleging I used foul language wich I didnt especially when my children were in my vehicule when I received the staffers call. I then told him I would get another Dr. to close my file.

A very caring environment. Dr. Caruso is fantastic and his staff is always helpful.

Dr Caruso recently performed surgery associated with my incontinence his personal communication with me during this entire process was excellent and much appreciated.

The staff and Dr Caruso are very patient and engaged with me and the other patients. The visits timing are always behind at least 40 minutes whether morning or afternoon appointments. This afternoon was 40 minutes behind even entering an exam room. This is understandable considering how patient they are with all the patients. Worth the waiting!!

I had a wonderful experience, professional demeanor, warm personality and great communication skills. Felt quire comfortable.

Dr Caruso explains procedures in easy to understand terms. He kindly fit me in his schedule when I brought my husband for his surgical follow up. Excellent care.

Absolutely fantastic Dr Caruso and his staff are outstanding in their field. Im appreciative of their care and kindness.

Dr Caruso and his staff are excellent and very caring. Highly recommend.

They is very pleasant people and they know how to treat their employees and they patients. I’ll put it 100%.

Dr Besharat is knowledgeable, caring physician and also has a terrific bedside manner. He made my discomfort a lot easier to tolerate

Oceanside Urology always provides efficient and professional service on each and every visit. Dr Besharat is a very skilled doctor that I have the utmost confidence in his skills and treatment choices.

I had an issue that needed immediate attention. Even though their schedule was full on a Friday afternoon they worked me in. Dr Caruso is one of the best Doctors I have ever had. And there have been many.

Prepare for a long wait....1-2 hours. Other than that, I have no complaints. Id certainly return to Dr. Caruso again.

Dr Caruso does an excellent job. Dedicated to his patients and their well-being. His biggest challenge is that there is only one of him against many of us. He is an excellent physician. His attention to each patient and to case details is uncommon. His empathy and respect for each of his patients is amazing. He is a wonderful physician in every sense of the word.

Good things are worth the wait. Dr. Caruso is a rare example of a doctor who will do whatever it takes to save a life -- trust me, I know.

Dr Caruso was very thorough, thoughtful and professional. He took his time along with alternative treatments.5 star

Very thorough, thoughtful and reasonable consultation and exam. As a physician myself, I was very impressed. Highly recommend!

He is the best you Ive been as patient since he started in practice and hes a fine young man

Very good doctor, stays up to date with new procedures and treatments. Easy to talk to.

As usual, Dr. Caruso was very good and helpful to all my questions. Everyone who works in the office very professional

Dr. Caruso is a thoughtfu, intelligent, and honest professional. Those qualities are not always embodied in a doctor.

Could not ask for a more caring, knowledgeable doctor. If you are facing any urology needs I highly recommend Dr. Caruso. He made sure to review everything with me and answered all of my questions prior to my surgery and his care has been nothing but top notch!!! Thank you for everything Dr. Caruso and staff!!

Prompt, professional & flexible in addressing clinical needs. Easy to communicate issues. Options offered.

Most stress free prostate exam ever LOLThe good news on my ultra low psa reading was icing on the cake !!!The survey form allows me to add photos but you need to see my junk as much as i need a second bunghole !!!Bonus feature - i never enjoyed completing a post visit survey as much as i did this one. I bet you cant wait to see me again next october.Thank you Dr. C

Love Doctor Caruso. He is very good at explaining things. Great bedside manner. If you have any questions he takes his time with you. Ive been seeing him for quit afew years. Definitely would recommend.

Easy to talk to.. so professional, keep it up Doc..God bless

I was called in for my office visit with Dr. Besharat promptly. The nurse efficiently checked my vitals and reviewed my history. Dr. Besharat followed shortly and discussed my symptoms. He explained his findings and discussed his plan going forward. I recommend considering Dr. Besharat if you need a urologist.

Dr. Caruso is the best and I recommend him to all my friends and family.

I an asked for an appt with Dr Caruso instead i was given a appt with a Dr Beshasat. Instead. Office person ( dark hair,accent ) was very rude and disrespectful i will not return to this office.Scott Bloor

Great practice, very efficient service, staff was pleasant and helpful. Dr. Besharat is awesome!

If you are looking for a urologist, look no farther than Dr. Caruso. The friendly doctor takes the time to listen to the patient and is not in any hurry to exit the room while the patient is speaking to him. He is methodical in his sequence of testing to achieve the best care of his patients. I rated him at 5 stars-the max, but would give him more than 5 if possible.

Dr. Caruso is worth the wait time! You can tell he takes the time to think about your situation/symptoms, shares why and how he determines his assessment, and does so in the most respectful and considerate manner. He is both knowledgeable and reassuringly pleasant in conversation.

Great team of friendly staff and the Dr, are the best around

Reception did a good job checking me in, hadn’t been there is theee years so I had to redo information. Tech was very thorough in preparation for Dr Besharat.Dr Besharat was very thorough and to the point and helped me understand what was going on with my body.Good experience

Was told certain things about a procedure by Dr. Caruso that turned out not to be true when I consulted the staff.Very disappointed in the whole process.

Dr Caruso is an excellent Urologist! Recommend him highly. Very nice, understanding, and caring.

Dr. Beshrat and Dr. Caruso are awesome Physicians. Both are very mannerable with great bedside manners. The patience that they show towards their staff is comforting to feel. They share a very relaxed office environment. Get you in and out quickly. I’m so happy to be a part of the family.

I appreciate the time Dr. Caruso spends with me as a patient. He is informative about my care.

Great staff, very caring and accommodating. Dr Besharat is a good communicator and thinks outside of the box for solutions.

I was impressed with my first visit. Dr. Caruso took the time to explain things in detail and was very professional. He has a good bed-side manner and made me feel comfortable during the examination. I would recommend him.

Dr Caruso is professional and knowledgeable and always willing to spend whatever time you need. I usually have to wait 45-55 minutes to see him which is the only issue.

I have been seeing Dr Caruso since 2019 he discovered my Bladder Cancer at a very early stage. It took about 3 years of procedures until the Cancer was eliminated. I now only go back to him once every 6 months for check ups. So far so good. He is definitely the best.

I was treated with the up most respect, showed concern, office staff were very professional, the nurse was very caring and helpful

Dr. Caruso is very professional in every way possible. Always addresses my concerns, explains things thoroughly, always pleasant to talk with. One of my very favorite doctors!

Dr. Caruso is very thorough & explains everything very clearly. Wait time was acceptable & office staff was courteous.

Insistent on payment before billing insurance. Patient since 2021, always pay my bills.

I am sure that Dr Caruso is good at what he does. However, we waited one hour before Dr Caruso came into the exam room. During that time no one apologized for the delay. No one knew why he was late and I feel as if we don’t matter as no one checked on us to tell us that he is still with a patient. When Dr Caruso finally came into the room he was appalled at our need for a word of apology for his lateness. He did say it was due to (sadly) a patient who was diagnosed with cancer and that is more important. We agreed, however, you have a staff of people who could have told us and if we needed to leave due to timing then we could have rescheduled. We suggest that your staff know what is going on and don’t have patients waiting in lobby or exam room without keeping us informed. It is a courtesy that we see at all our other doctor offices and suggest that you change the attitude in your office.

Total care, expertise, the best treatment that I could possibly ask for thank you very much. Richard

Great staff and Dr Caruso is also . I would recamend them to everyone

They were very professional and customer service very polite and made me feel very comfortable during my procedure.

Although the office is very busy, the staff and Dr. Caruso conveyed the clear impression that they view and treat clients as individuals, rather than as just cogs on an assembly line. When test results revealed serious medical issues, Dr. Caruso himself called me to recommend treatment options, as well as a qualified physician to whom I could be referred.

Wait time in office was excessive. I arrived at 0925 and saw the Dr. at 10:45.I appreciate Dr. Carusos thoroughness and professionalism, although it appears his front office is continually in a state of flux.As I was sitting in his office, one of his staff called my home to see if I was going to make my appointment.

I have been going to Dr Caruso for over 10 years now and willnever change to another urologist. He is exceptionally skilledwith a great bedside manner. In my opinion, he is the best in our area. And a great human being as well.

Wonderful doctor. very informative and easy to talk to. My opperation went very well. His staff also very helppful and pleasant.My second operation went very well also, I can not say enough about dr Caruso and his ability.Also his nurse Sunny is great.

Everyone very friendly and Dr. Besharat is very knowledgeable.I would highly recommend him.

Extremely knowledgeable, explains and spends time listening and answering concerns highly recommend

Dr Besharat was very good. Explained everything and really listened and addressed my concerns not to mention removed a large kidney stone with one procedure

Very caring and knowledgeable doctors with a welcoming and competent staff. Dr. Caruso takes the time to explain things in a way that is easily understood.

Dr. Caruso is a great Doctor. Helped me immensely.

I had a 9:30 appointment and arrived at 9:28. There was no mention that Dr. Caruso had an emergency that morning. Also no mention of the fact that the PA/NP was no longer there. I got to see the Dr. at 11:30 and left at 12p (missing another Dr. appt). If the Dr. had an emergency, they should have a process that call me to let me know there will be a delay in the office. I should have the option of rescheduling or coming in a little later. Once the Dr. came into the exam room, he was very professional.

Service was timely and highly professional. Great interaction with Caruso.Receptionist also very professional. Only problem was 11/4 hour wait to see doctor.

I continue to be impressed with the very high quality of care provided by Dr Caruso and Oceanside Urology. But I watied a long time to be seen. I think the support staff should review their procedures to gain more efficiency and shorter patient wait times.

Great visit, discussed lots of details and answered all of my questions. Very thorough.

Ive been seeing doctor Caruso for over 10 yearsAnd Im satisfied with doctor Caruso hes going to operate on me sometimes next month after my cat scan get done on the 24th of May.D.D.

After several years going to this doctor, he is no better than the rest who has no time to discuss their problems and get back with them after tests are performed. Unfortunately practicing medicine is not what it used to be even 10 years ago.unless you have a concierge doctor. Their stafff is abrasive as well. This is an updated review

Dr. Caruso and his staff are professional, kind, and expert in their treatment of patients.

The Dr is very easy to talk to and seems personable. I have not experienced any long wait times for my appointments. He appears to be aggressive when it comes to taking care of my kidney stones which I like. Im 67 yo and have had over 80 kidney stones from the age of 18 so yes I have lots of experience with different Urologist .

I was satisfied with my doctor visit, which I would give 5-stars, however, upon my departure, I waited for a few extra minutes because the two ladies at the front desk were talking. Instead of pausing their conversation to wait on me they continued. It was apparent, the conversation wasnt significantly important. I would just suggest that perhaps they receive a little more training on awareness of taking care of the patient before chatting about their personal activities. I think that could correct the situation so it reduces the likelihood of it happening again to other patients. Thank you.

I found Dr. caruso and PA Tammy to be absolutely wonderful people to deal with. They are proactive insightful and have a great bedside manner. Im glad I found Dr. caruso and his team I look forward to him watching over me for many years to come!Visited in January 2024 and the staff is still wonderful to deal with... Dr. Caruso is honest interesting and a very thorough doctor. I feel lucky to be one of his patience

Dr. Caruso is fantastic, not only clinically but also he has great bedside manners. Because he listens and the patient is not rushed, sometimes you have to wait in the office a little bit, in order to be seen. Worth the wait in my opinion !!

Dr. Besharat is an outstanding person and a brilliant physician. Thank you, MG

My office visit was a frustrating experience as I waited for over an hour to see Dr. Caruso. There were other patients who had been waiting for 2 1/2 to 3 hours to see the doctor. Despite the long wait, I must say Dr. Caruso is a phenomenal doctor, and I would highly recommend him. While I fully understand that Dr. Caruso is busy, patients time is just as essential as the doctors. Therefore, they need to work on their appointment scheduling so that patients dont have to wait for 2-3 hours to see the doctor. My three-star review is based solely on the appointment scheduling and not on my review of Dr. Caruso, who I would give five stars!

Dr. Caruso takes the time with you to listen to what you have to say and makes suggestions to discuss. I appreciate his compassion.

I would recommend Dr Caruso who I have been seeing for many years. Originally I was dealing with an above 5 - 6PSA, had a biopsy which was negative and in the last 2 years PSA has dropped to as low 1.93 to my most recent visit (June 19, 2024) of 2.73. If you see Caruso at least once to twice a year the wait in the waiting room may take a bit longer but it’s hit and miss. This last visit I was in and out in 1 hr. Staff is fine.

Dr Caruso is brilliant! Hes very compasionate and thorough. One of the top urologist in Palm Beach County. I will not hesitate to recommend to anyone.

Awesome Doctor he takes his time to explain your medical situation to you.

The wait in this office can be long, so I was happy to have an 8 AM appointment one morning. When I arrived and signed in, I learned that there were 4 8 AM appointments. I saw Dr Caruso at 10:20. Once I saw him, i liked him, and he did not rush me at all, seemingly oblivious to the fact that he had people waiting for hours. A good Doctor and a terrible office. One of the worst run offices in Palm Beach as one of his fellow doctors put it to me. Today, my last visit, to this office, I tried to drop off a report of a MRI I had in NY that Dr. Carusos nurse had asked for, and I was told by the very rude receptionist that I needed to make an appointment to drop off the report. Co-pay harvesting I guess.

I am an 82 yr old male who recently had surgery to remove calcified kidney stones. I will return for a second procedure in 2 weeks.Dr. Caruso is the ultimate professional. He is very caring and explains things in detail. I felt I was in very good hands. He made me feel relaxed and assured me that I had made the correct decision regarding the procedure.Dr Caruso also also cleaned up some nagging problems with my prostate which was a bonus.i am looking forward to a long term relationship with Dr Caruso and his team.

The absolute worst medical experience I’ve ever had in my life. Dr. Kaveh Besharat deserves ZERO stars for the act he pulled on me today in the exam room. The most unprofessional doctor I’ll never visit again. I will be filing a complaint with my insurance provider. I do not recommend Oceanside Urology to anyone who is interested in quality health care.

Dr Caruso is empathetic, knowledgeable and intelligent.The wait for seeing him is incredibly long. Two hours. Getting replies from his office and staff is also very hard. Days go by with no reply to phone messages. If you can put up with that then fine but be prepared if you have a 4:00pm appointment you may be finished at 6:30pm if you are lucky b

Extremely professional doctor. Very comforting in a feared exam w explanations for each step, and for the solutions to my diagnosis. I highly recommend Dr Caruso to anyone needing urology care. 5 Stars!

I take my mother here for her kidney stent mainly. We usually have long wait times, but yesterday it went very quickly, even with a waiting room almost full. Dr. Caruso has taken excellent care of my 88 year old mom. Would definitelyrecommend his services.

Well-coordinated and efficient administration of medical services. Update of computerized medical records by physicians assistant and thorough explanation of medical procedures by physician. Coordination of billing between departments needs to be improved because Ive experienced issues twice.

I have been to this office 3 times and have had an excellent and professional experience each visit! I also appreciate that my appointment was scheduled for 2pm and I saw Dr Caruso at 2pm! Also the staff is great!

My positive response relates to Dr Caruso. Only issue I had was that the office is so busy and there is often a long wait when you have an appointment. I took this as Dr. Caruso and his partner are good at what they do and have more patients than they otherwise might be able to handle. I do think some work could be done with staff around communications as several times when I called to ask a question, I never received a call back.

The staff was very friendly and helpful, I thought nurse Wanda was very professional, she explained each step of her treatment. I cannot say enough positives about her bed side manner. Dr Basherat explained everything in detail helping me to understand my current status as well as my next steps. In closing it was a very positive experience at a time when I was not feeling well,

I was a new patient, so I was aware that paperwork had to be processed, etc. However, I entered the office at 2 pm and did not leave until after 5 pm. 3 Hourr Ugh. Wait time was way too long and I only saw the doctor for less than 10 minutes. Unacceptable! I cannot say the Dr. Is excellent given the few minutes I was able to see him!

Thanks for getting me in quickly and giving me the information and help I needed.

As usual my yearly appointment with Dr Caruso. Am lucky to have him as my urologist!

I was very pleased with my visit with Dr. Caruso, and his staff.

I’ve been a patient at Oceanside urology for years. Mark Caruso and his team are amazing. I would not think of going anywhere else. Fantastic Urologist.

Very busy, but very pleasant and professional, w courtesy....informative!!!

I met with Dr. Caruso for an issue that I was having, he is a good listener, good bedside manner and is very thorough. He speaks to you in easy to understand terms and he takes the time to answer all your questions. The staff is courteous and works well as a team.

He had zero care of wanting to try help me at all even though I had UTI for over 4months blood in my urine for years and have kidney stones and issues peeing! He wasnt nice at all and sent me away in pain with not wanting to do anything at all to test me for these problems he really made me feel like garbage!

First visit to the office this morning and I found everyone to be very nice and informative. Lana was explained to me the things I needed to do in the office and that Dr. Caruso’s PA Amber would be in to get all my info and examine me first.Amber was great! I felt that she truly wanted to know about my health history and proceeded very nicely and professionally. Dr. Caruso was next and was extremely thorough and answered my questions. Great office!

I am a 69 year old male; this was my first visit to Dr. Caruso.The front office staff was polite, professional and efficient.After a brief wait I was escorted to an exam room and was met, again by a very professional, polite and knowledgeable young woman, Dr. Caruso PA. (Im terrible with remembering names...she was really good.)She confirmed my file information and proceeded with a preliminary exam.Shortly thereafter Dr. Caruso entered the room. Introducing himself, he reviewed my file and the PAs notes. We proceeded to have a conversation of about 15 minutes, and yes it was a real conversation.A plan was decided and scheduling was arranged. When I checked out I made it a point to share with the front office staff how professional and efficient everyone was...I look forward to having these individuals as my medical team.(FYI - The office interior is a bit dated but the quality of service and care more than made up for sny shortcomings in this regard.)Respectfully, Dave K..

I am a current patient of Dr Curoso, he and his staff are wonderful. He did my prostrate biopsy- he has great beside manners. The procedure was almost painless. It was over in no time. Great doctor with good skills

Dr Besharat is an amazing Dr. the front office of any Dr is as important because that is what the patients see first . Nicole impressed me with her dedication and effort in making the patients have a great experience even before they get to see the Dr. I have been with this office for 5 years. this time I noticed it ran like a Dr office should. thank you you Dr Besharat and thank you Nicole.!!

Great team and Dr Caruso is the best.

Waited 2 months for appointment, after waiting an hour and still not seeing the doctor and many patients walking out because of they waited over 2 hours. I was told the next appointment if left was in August. I had told her I had a 10am work appointment. The front desk was rude and care nothing about the patients nor does the doctor. I told her common courtesy would be to let the patient know either by phone or upon arrival for the appointment that the doctor is behind schedule instead of letting patients wait. She told me to take it up with the doctor. I told her I am finding a new doctor. What has happened with our medical system. I have to give it to the front desk, they were quick, prompt and professional when it came to getting my co-pay.

Dr. Caruso is smart and empathetic. You can be confident in his analysis.

Dr. Besharat is very thorough and explains everything in a calm, clear manner. He listens to what you have to say and then gives his recommendations on the proper course of treatment.

This was one of my better visits in that the waiting time was reasonable and the waiting room was not jam packed as it usually is.I arrived at 0855, saw a PA at 0910 and after her examination I was able to see Dr. Caruso within 20 minutes, which is OK.I have criticized the practice before due to the really long waiting times as well as the poor administration work by his front desk staff. It appears that Dr. Caruso is genuinely trying to improve these areas.Frankly, I came close to changing Doctors, but I very much trust Dr. Caruso and appreciate his skills and concern for his patients, which is why I have hung in there. I realize in these difficult times it is hard to hire good admin people and staff, but not impossible. I hope this favorable trend continues.

Super professional and caring, the perfect combination for a doctor.

Professional staff and genuinely concerned Doctor.Didnt rush me, listened to my questions and gave me thorough and understandable answers. Dr. Caruso is excellent.

Dr Caruso and staff are the best. My friend had prostate cancer and Dr Caruso saved his life. I am a loyal patient and highly recommend him. Blue Cross has dropped him. I am now dropping Blue Cross

The few minutes I spent with Dr. Caruso were very good. However, I was very disappointed that it was nearly 1 hour after my 8am appointment when I finally saw him. Prior to that, I spent an expected 5-10 min with his nurse and then 5 min with his intern, who I had no desire to see. Dr. Caruso should understand that his patients time is akso valuable.

I find the staff (nurses and receptionist) to be extremely capable, friendly and knowledgeable. Dr. Caruso is also wonderful. He spends time with you and never makes you feel rushed. I am so glad that I finally came to this office, after putting it off for so long.

I would have given 5 stars to my experience, but I waited to see the doctor for about one hour.As a Doctor Dan Caruso is very informative and helpful in discussing your problems.Takes time in explaining your various options for treatment.I would highly recommend him.

This was my first time with Dr. Caruso. Unfortunately I had to wait over an hour due to emergencies, which of course happen, but I wish they had kept us informed in the waiting room. However Dr. Caruso has a great patient centered approach, conducted a very thorough examination, listened to everything I said and made good and frank suggestions for how to approach my medical situation based on what he saw and heard. There was no “overselling”, and I felt very comfortable with his professionalism and knowledge.

I was so pleased with the attention I received. The staff are very professional and very knowledgeable. I would recommend Dr. Caruso highly!

Great doctor, caring and very knowledgeable in this Field

Dr. Caruso is an outstanding doctor. He takes the time to fully answer all of your questions.

I was quickly ushered from the waiting room to have vitals taken by an assistant. Soon after that, Dr. Caruso came in and he was his usual friendly, informative, and professional self. Luckily for me, he was able to report good results from blood-work taken two weeks prior. In fact, he cut my need for check-ups from every six-months to only once per year.

Very thorough and complete explanation of all procedures.

Front desk was very professional. Made me feel at ease before my appointment with Dr Bescherat. The assistant who took my blood pressure was very kind. She realized I was a bit nervous for my first appointment and she suggested I take a few deep breaths and relax. The doctor came in and was positive informative and reassuring. I could not have expected a better visit. If I could give them 10 stars I would!!!

I always have a good experience at this office. Sunny is an awesome nurse practitioner & Dr Caruso is an awesome doctor! I drive 45 minutes to use this practice.

Clean office. On time visits. Nice staff and Dr.

The care, concern and professionalism from Dr. Caruso was very refreshing. The time given in explaining was so appreciated. He did not make you feel rushed or as though he was not listening. Made sure you understood and left door open if you had any concerns later. I would recommend his practice.

Dr.Caruso is compassionate and through. It was my first appoint with him and I was very impressed. You can have a long wait , my appointment was at 2:30pm and I saw him at 3:15pm. He told me he runs behind as he likes to give each patient appropriate time and not rushing them in and out. I think he was worth the wait.

Today I enjoyed my visit to Oceanside Urology. From the receptionist to the scheduler and all inbetween, they were courteous and caring. Dr. Caruso is worth the 40 mile trip from Port St Lucie with his personable, careful procedures. His empathy gives me confidence that he is doing his best. At times (having been a patient for 5 years) the wait was atrocious, but today was what could be expected at most care facilities. I give thanks to Dr. Caruso for his painless procedure. Also new trainee, Tamika for her friendly interest in patients; and long-time employee Tia for her following my course of treatment with concern. My memory escapes me to name the other members of the staff, but thanks to all for my progress in fighting this life threatening disease.

Experience with dr Caruso was great. My first apt got cancelled after waiting one month was pretty mas about that. Then got one for a month after and was also modified but I was flexible with it . Would recommend, what doctor’s office doesn’t have issues with scheduling .

Everyone in the office is friendly and super helpful. Dr. Caruso is great. He is extremely patient in answering any concerns and questions. And has a calm demeanor that I feel true healers possess.

Very professional group. Friendly, conscientious, knowledgeable and they make one feel at ease. Dr. Caruso is very knowledgeable and caring of his patients. All questions are answered.

The staff is fantastic and Dr Caruso is a great doctor who spends a lot of time with his patients. The only issue is that you have to wait, at least 2 hours, for your appointment.

After waiting 1 year to see Dr Besharat I had a confirmed appt at 9.30 am this morning, I showed up at the office at 9.10 am. It was raining hard outside and I had a coup of empty coffee in my hands, I respectfully asked the lady who looked like a manager behind the counter if they could dispose of the small garbage since is not a garbage recipient outside, and she answered No there is one outside look for I refuse since was raining and I said Ok I will have to dispose of outside in the ground, immediately she throw me out of the office and ordered to call the police, I walked out in disgust and I cant believe whats going on, I called to be able to speak with the Dr but I was told by the operator, that I wasnt welcome there and I need to get another Doctor. I respectfully request that your office to send me all my records so I can have another Urologist assist me. Have a nice day and Merry Christmas

Dr Basharat and nurse Juana were fantastic. The front desk experience related to scheduling, check in, payment, and response time could use improvement.

Ive been seeing Dr. Caruso for approximately 9 years. He is a very knowledgeable doctor in his field. He has been working with me to address my personal issue and can honestly tell you that Im extremely satisfied with each and every recommendation he has made. Today I live a relatively normal life and see him twice a year to ensure we minimize surprises. His staff is equally helpful and supportive with whatever needs you may have. I highly recommend him to anyone that requires an excellent urologist. Tony B.

Dr Caruso and all the staff were extremely helpful, friendly, and professional. Dr Caruso and his PA took time to explain things and listen to my concerns! I would highly recommend them.

It was wonderful to have a doctor who was able to quickly diagnose the problem and prescribe a treatment plan. I was impressed with his knowledge and professionalism. The staff is also very pleasant. There was a bit of a wait for my appointment, but Dr. Caruso is worth it.

The office staff was great. The doctor was arrogant.

Dr. Caruso has taken care of me since 2017. He’s a talented Doctor and extremely dedicated to assisting his patients. My friend recommended him to me and also recommend him to friends of mine. 5 ⭐️‘S.

Had a very positive appointment with Dr. Besharet today. Felt very comfortable with the results of our meeting.

Everyone behind the desk is great and I like Dr Caruso very much. But the waiting time is always far too long — never less than an hour. Believe it or not, my time is valuable, too. If I didn’t like and respect Dr Caruso, I would switch to another practice.

Dr Caruso is very patient and kind with his patiences! He would be a asset to anyone seeing him!

Dr. Caruso is terrific. He is clear in his discussion and makes sure i understand the treatment he is suggesting. He takes the time to answer my questions and is straightforward with his treatment plans. I recommend him to anyone who has a urological problem. He is well trained and compassionate.

New to the area, with a new, very painful, medical problem, I went to another Dr, the first urologist I could get an appointment with. Horrific, painful, humiliating experience. After receiving some relief, I asked around and another Dr highly recommended Dr Caruso. He was 💯 correct.Dr Caruso, is a caring professional, with superior knowledgeable and very kind. He genuinely listens to you and remembers everything! Personable, takes time to explain your results and options to correct the problem and or get you through it. He went above and beyond to help me with a special request and succeeded.Thank you Doctor.I didnt mind waiting in my car for an hour, Yes a Dr of his caliber, may understandably run behind. What I didnt like was being called in and waiting in the exam room another 40 minutes. Id prefer to stay in my car until he was ready to see me.That being said, this practice with its organized, competent, efficient friendly staff ⚕️ I highly recommend. Covid-19 precautions are in place too. Ive worked in health care over twenty years. Grateful to be his patient.

Very nice staff. Dr Caruso was really “with” me when we were together, very candid and very thorough. Plan on a long time, though, I was over an hour late seeing the Dr. and other patients said that is not uncommon.

Second review, post surgery. I’d recommend Dr. Caruso to my family and friends. My local urologist in PSL referred me to Dr. Caruso, the best thing that could’ve happened. I will drive to Jupiter in a heartbeat for the level of care and bedside manner he provides. I was very anxious and nervous leading up to surgery and every conversation put me at ease. His attention to detail, thorough and thoughtful. I consider myself lucky to have been referred to him.

Diagnosed with Prostate cancer in July 2020. Dr. Caruso has performed two surgical procedures and recommended radiation therapy which I recently completed. Currently in remission. I will continue to see Dr. Caruso for follow up into the foreseeable future.I feel very confident that the medical treatment I have been receiving is of excellent quality. In addition I have found Dr. Caruso, as well as his staff, to be very thorough, compassionate and reassuring throughout my entire process.If there is any negative to mention I would say it is the occasional long wait at the office to see the Doctor. Some things are worth waiting for.Frank Connolly

Dr. Caruso is amazing. Covers everything is efficient and caring.

Dr. Caruso and his staff are awesome. Today was my first visit there as a new patient. I felt I was carefully listened to and I never felt rushed at all, in spite of knowing and seeing how busy the office was. The staff was very pleasant to deal with, as well. The Doctor and his nurse--I wish I had gotten her name to say here--take the necessary time to care for their patients, which makes any waiting time I spent well, well worth it. My father was a patient a couple of years back and we found and felt the same way then about Dr. Caruso and the Oceanside Urology staff, as I do today. Thanks!

My only complaint is the excessive wait time I always experience when I visit your practice. As with previous visits, I waited over an hour to be seen by a nurse practitioner. Your staff seems capable and pleasant, but please work on your scheduling practices.

Dr Caruso is a specialist who I recommend with my highest rating. His concern is genuine and his skills are unmatched. I have recovered almost fully from my prostatectomy surgery and have confidence that I will continue to get stronger and healthier. Thank you Dr Daniel Caruso for helping me continue my happy life ❤️

Had an operation with Dr. Caruso and couldnt be more pleased with how it went. Be prepared to wait a while to have something scheduled but then again thats expected when someone is good at their job. Very thorough in explanation of procedure, very professional, and most importantly, efficient and communicative during the procedure. Im writing this the day after the procedure and I am in minimal pain and discomfort. The scheduling and medical staff have some communication issues but what doctors office doesnt have that problem. Highly recommended.

The staff who check you in and check you out as well as the medical professionals that assist with your treatment, are way above the norm. They all go over and above whats required to ensure your comfort and maintain your dignity. The medical professional who performed the intricate and complicated procedure I was in the office for could not have been any more thorough and professional, and went out of her way to ensure my comfort.Dr. Caruso himself is one in a million. A fine Doctor and surgeon and a wonderful person.

Very personable and knowledgeable. Listen very attentively and makes you feels he cares

Dr. Caruso is the only person my previous uro-gynecologist refers to in the area (insurance change). I have been to others and I can understand why. He is extremely knowledgeable as well as compassionate, and I appreciate that he manages to be both thorough and conservative in approach. It can be difficult to get in to see him, but the office is very responsive if anything urgent comes up. Definitely recommend.I wrote that a while ago but just got another request to review 12/2021 (since I just saw him) and Still stand by everything I said above - I’ve seen a *lot* of doctors thanks to chronic illness, and he’s definitely one of the good ones!

As the son of an oral and maxillofacial surgeon, I possess a certain insight into the intricacies of private medical practices. This background makes me all the more compelled to share a deeply regrettable and degrading encounter I recently endured at Oceanside Urology. My intention is to enlighten both current and future patients about this unfortunate incident:My interaction with Oceanside Urology left me thoroughly disappointed and compelled to share my experience. During my appointment with Dr. Caruso on July 20, I arrived with the anticipation that my blood test and renal ultrasound results, sent ahead of time, would be acknowledged and discussed. To my dismay, Dr. Caruso neither recognized nor engaged in conversation about these pivotal findings. Seeking clarity, I inquired at the front desk the same day about the status of these tests, only to be informed that they had not yet been received.Following numerous phone calls and an additional visit to Oceanside Urology, the Physician Assistant (PA) eventually conceded that the two tests had been filed under a wrong name and finally located. The PA attributed the confusion and delays to staffing limitations and assured me that Dr. Caruso would be in touch to address the prognosis. However, despite three weeks having elapsed since my appointment, I am still awaiting communication from Dr. Caruso regarding the implications of these results.Compounding my dissatisfaction, on Thursday, August 10, 2023, I visited Oceanside Urology to address a notification and ultimatum letter concerning a previously settled unpaid balance. Expressing my concerns at the front desk, I was informed that another staff member would assist me. Regrettably, the subsequent staff encounter was marked by unprofessional conduct. This staff member raised her voice and adopted a confrontational tone, effectively denying me the chance to explain my situation. This uncomfortable episode unfolded within earshot of other waiting patients, leaving me feeling diminished and disheartened.While I acknowledge that Oceanside Urology may be grappling with staffing challenges, it’s imperative to underscore that this does not excuse mistreatment of patients or negligence in their duties. It’s deeply disheartening to observe patients being held responsible for the clinic’s inadequacies.In light of the aforementioned disrespectful treatment that I regrettably experienced in a public setting, I promptly contacted the front desk at Oceanside Urology. I requested the preparation of my medical records for me to collect at the earliest convenience.

I was disappointed I had an appointment at 10:30 I arrived at 10:25. I waited until 1225 and still had no doctor consult with me. They charge me $35 copayment immediately when I showed up for my appointment I would like a refund of my $35 Because I got no service after two hours of waiting you should consider hiring a new scheduling clerk I’ll be watching my credit card balance to see if my $35 will be refunded.

Dr Caruso was .very professional and knowledgeable and performed the surgery with excellence. The North County Surgical center was very good in their preparation and performance during my stay.Well done and gave confidence to me. Thank you to Dr. CARUSO and the surgical center.

The staff was very professional and helpful. The doctor was great! As a first visit after transferring my records from my doctor in upstate NY, Doc took the time to read through my history and followed up with good questions. Changing my from my doctor of over 12 years to Oceanside was very uneasy for me but they made me feel very welcomed and comfortable.

My experience here with Dr. Caruso was great. The office staff were all friendly and provided great service. Dr. Caruso is very thorough and good at what he does. Highly recommend.

We love Dr. Caruso and his wonderful nurse! They are so kind and considerate. You dont feel like a number when you visit them. Dr. Caruso is cautious and caring and makes sure you are in the best shape possible!

Daniel Caruso is the best! He is the ultimate professional. He is an expert in his field and takes the time to explain everything. I highly recommend Dr Caruso!

Dr. Caruso is a great doctor and great communication skills. The problem I have is that every time I have an appointment, I have to wait over an hour after the appointment time to see him. I do not know why the staff can not properly schedule the appointments. I never spend more than 5 minutes with him so I do not appreciate the disrespect of my time.

I think that Dr. Caruso is a fine doctor. I do, however take issue with the office’s scheduling. I had a3 PM appointment and after leaving a urine specimen and having my blood pressure checked by an assistant, waited & waited and finally saw the doctor at about 4:30, a wait of about 1 & 1/2 hours. This is disrespectful of my time. They are scheduling too many patients per day. In the future I will only accept the first appointment of the day.

From working alongside us in navigating the intricacies of my health insurance plan to supporting the connection to an additional medical specialist to aid in my recovery, Oceanside Urology has acted as an integral member of my medical team. To date, Dr. Caruso and his team have provided exceptional care with a personalized connection that makes me feel secure about every visit and procedure. I will continue to recommend him and his team to those who need it and look forward to continuing my care at Oceanside Urology.

After checking in it was a very short time until I was called into the exam room. The nurse practitioner was extremely proficient and professional in the preliminary exam. Dr. Caruso, as always, was cordial, thorough, and accommodating. Cant say enough about the entire appointment experience.

Poor in all aspects. Scheduled a consult for a procedure, I had the pleasure of waiting for 45 minutes for being on time for my appointment so clearly he is of the belief that his time is worth more than mine. He hammered my Insurance co for $328 for a consultation visit.... Seems odd for a consultation where he is selling me a procedure. I decided to get the procedure, which I had to book 3 months in advance. I ran into a conflict with my schedule when the procedure date came near and when I tried to reschedule, he didnt have an opening for another 3 months and I was told that I needed to get another consultation..... I guess so he could hammer the Insurance again. If you wonder why your rates are so high, this is one of the reasons. The office is sub par at best, walls are paper thin, I could hear a guy screaming in pain down the hall. The office girls seem nice, but they have poor customer service to say the very least. I watched them take calls in the office to put callers on hold and eat donuts. Im sure that there are other Drs in the area, I will find a different one.

I think Dr. Besharat is an excellent physician. When I had a urinary problem he got right to the cause and discovered the cause was bladder cancer. He recommended and performed the correct surgery, and recommended and is performing the correct treatment (BCG). I am a retired engineer and I often annoy him with my many questions, but I trust him. I have placed my life in his hands.

Other than not being given the paperwork to fill out when I arrived, and 3 people who came in after me going in before me. The one nurse was on it. She helped me get the paperwork done fast. I had eye surgery this Tuesday and was having trouble seeing the font. She took the clipboard from me and read me the questions. Then she wrote the answers for me. She gets a 10 on my scale. I only wish I knew her name so she could get credit for going over and above the call of duty. The doctor was great. He made me feel comfortable. He was thorough, professional, I TRUST HIM. All and all I would recommend your office to anyone. Thank you! Sincerely. Joe Thurston.

Enjoyed my visit with Dr. Caruso but have a question. He prescribed a Renal ultrasound (now scheduled for Jan.10) and am wondering why. Does he feel this is related to the reason for my visit with him? If so, how and if not, why the test?Was able to schedule an appointment with Dr. Ramasamy but this is not until Feb. 3rd.

Yearly examine always goes without issue…8am appointment. Saw Dr.Besharat in 15 minutes.. he is great…professional but friendly with good personality as well.

Felt I had excellent care. Staff was friendly and attentive. Doctor was not rushed and took time to discuss things with me.

Staff is very welcoming and professional; friendly! Dr . Besharat is pleasant and easy to talk to; explains in detail diagnosis and procedures needed. Always on time! Highly recommend!

All good Dr Caruso so knowledgeable

Dr Caruso is a great doctor. He always gives his patients the best medical care. He doesn’t rush when you are in the office giving you the amount of time you need to ask questions.