Eastside Gynecology

Don’t come here unless you’re desperate. The ultrasound tech is SO unprofessional. She’s loud and condescending and made me feel so uncomfortable. It was my first time ever dealing with something like this and she made me feel so uncomfortable. She demanded me around and was so loud and belligerent. Further more, they make you wait in this little waiting room with a whole bunch of other patients right before your procedure. It’s so uncomfortable because your just packed in this tiny room with 2-4 other people. I’ve been waiting for over an Hour to see an anesthesiologist with one person ahead of me. Only good thing is the price. I have emblem health and my co pay was only $50. I am writing this as I have still not yet did my procedure and my appointment was at 9am it is currently 11am. 2 hours in and all I’ve don’t is get an ultrasound and wait in the freezing cold waiting room.

I called and receptionist was incredibly rude. She asked me how far along I was and when I told her I didn’t know (I think last period could have been implantation bleeding so unclear) she said “HUH?! You don’t know the when your last period was?!!” The accusatory tone in her voice was so shocking I immediately hung up. This was on a Tuesday around 9:30 am. Whoever this is they need proper training on interacting with potential patients due to the sensitivity of the situation. I have never been so offended by a receptionist.

I had a wonderful experience here and was made to feel very comfortable and cared for. The entire staff from nurses, techs and OR staff was incredibly caring, and it meant the world to be treated by a team of women of color. The nurse made me feel incredibly safe as I was very nervous, and talked me through everything/even came into the OR when she didn’t need to just to be there when I went under. It was a great experience all around, as painless as it could be.

Everyone in this place deserve a magnificent raise their super nice and clean place very good place I recommend this place.

Do not recommend. The only reason I gave 1 star is for the receptionist (the day I went) and the medical assistant, they were absolutely lovely and welcoming. As for the receptionist that took my appointment and the ultrasound tech, rude and spoke in a condescending tone. Appointment was about 3 weeks ago and I am still waiting a call from the nurse.

This place was amazing. I came here to have an MVA for I was only 5 weeks and 2 days. I was super nervous as it was not my first time. However, the people were so nice so comforting and non judgmental. I got there about 8am ( I was a half hour late). I left at 11am. They are speedy but professional. Most places you arent seen till 10am and you are not walking out till 3pm. The nurses and the doctors were both knowledgeable and reassuring. I woke up in no pain and they feed you. It was a positive experience at an uncomfortable time. I would highly recommend this place 10 stars!

I wasnt sure I wanted to go to this place. But being so close I decided to walk over and speak to someone, instead of calling. They were great, the nurse I spoke to really gave me allot of good information on my options. I loved the look of the office it was very spa looking. I decided it was the right place to have my early abortion. They gave me a nice warm robe and a private room to relax in after the procedure. They made me feel like they care. I would recommend anyone thinking about this to go and at least speak to someone.

I came to Eastside Gyn as a recommendation from one of my friends, and I am glad I listened to her! I have just recently moved into the city from NJ and needed a follow up exam. My previous doctor transferred my old records, and Eastside had all of my records in my file and reviewed them before my appointment. The staff was so sweet and made me as comfortable as possible throughout my whole appointment, and answered all my questions. It is in a great location and they understand that we all have busy lives, so they got me in and out as quickly as possible, but without rushing me. Definitely would come again.

I made a Yelp review and it was taken down so I will leave it on here. The service I received from this business was absolutely exceptional. It is hands down one of the best experiences I have ever had with a medical service provider. Staff members were very welcoming and professional, the Nurse Tamika (I believe that is her name) was super nurturing and literally catered to myself and the other clients quickly and efficiently (I am so grateful for that). Beyond my expectations! Thank you!

Hello,I went to this location for a surgical procedure. The doctors and nurses before I went under anesthesia were so polite and caring. They spoke to you, made sure you were aware of everything and checked up on you.However, after my surgery I was awaken by this polite nurse ( I’m assuming she was a nurse) who gave me some meds and moved me into a chair so that I could sit upward. I had no problems with that but I was feeling a lot of pain in my stomach and my knees. That lady had left and I was forced to speak to another who seemed to be unbothered with the fact that I was in pain. She was very rude and I got the sense that she was trying to rush me out.I was highly annoyed by that because I had just woken up and just wanted to catch myself for a few min. I felt like she was speaking about other patients that were once in the room with me before they had left also. I also felt like she engaged in a conversation about me. She wasn’t professional at all and being that I was in the bathroom changing, I could hear everything she was saying.I don’t think it’s a matter of race but preference. She was very polite to the people of lighter skin color in the room. She ignored my request for a heating pad and she have attitude when trying to address me.The level of professionalism that she displayed wasn’t pleasant and I think this review should help you guys single out people who only work for the pay and not really for the needs of the patient. I understand lunch may have been approaching but I was a paying customer who hadn’t eaten since the night before with painful headache and stomachache. Not to mention just awaken from surgery.Other than that, this place was very great in ensuring that I got my procedure done with no complications. Once again thank you to the doctors who helped me through this process and the nurses who dealt with me before the surgery.God bless.

This place was amazing. My first time here today and I couldn’t wait to write a review! From the Time on the phone with the receptionist making my appt. (which was next day) till the time I left, staff was completely respectful, nice and caring!! They took good care of me and informed me every step of the way what was going on! Quick service as well! I recommend this place to anyone. Thank you Eastside gynecology!

I have mixed feelings about this place.. I felt comfortable when I first got there the waiting area is cozy and doesnt make you feel everyone is watching you. But after booking there earliest time and still not being seen until well after3, I was annoyed. I feel like this is a very hard choice to make and they could really take into account how waiting can take a toll on a someones emotions. Plus you are not able to eat from12 the night before. I know its a business but please STOP over booking!!!!!

I walked out in 4 minutes. I researched places to go and this seemed like a top of the line place. Your business is discussed out loud in front of the 50+ seats they have jammed into a tiny, not private at all waiting area. After that I witnessed twoedical professionals walking through waiting room in their OR garbs. These uniforms are suppose to be worn solely in the OR taken off before exiting OR and placed on when entering. So how clean are the procedures? Very unclean. Very unprofessional. I will be calling the dept of health next. Awful!!!!!

Ive been going to Dr. Mazlin for well over a year now and hands-down, he is the best. Always ready and willing to answer any question or concerns that I may have. The staff is simply amazing, they are always warm and welcoming. The environment is clean and relaxing and everyone there is professional. Im very happy I chose Eastside Gynecology.

Very respectful staff, I felt very comfortable and not judged. Everything was explained to me, everyone was so kind. The snack table was wonderful. I love the fact that I did not have to wait long everything just flowed. Also easy access from train stations.

I did not expect to write a review on my eastside experience. Because its really not something I wanted to talk about. But I hope my review can help a another girl make the right decision. Well I am a college student and in my first year and I made a couple of choices that made me ashamed of myself and probably waited too long to admit what was happening to me. It was hard to let the truth sink in so I decided to call this place. The operator walking me through my questions and my options made me feel like everything was gonna be ok. I dont think I would have gone there other wise. Now that it is over, I know I made the right choice by trusting eastside. If I could say anything else is that I wouldnt have waited so long, so that I would have had other options and not go to with anesteshia. Ladies call them, ask questions they are really very kind and caring.

I came here on thursday for my first time and I did not expect the amazing treatment this place gives you. Being scared and dealing with this situation I didnt know what to think. I am so glad I found this place. I felt like I had my mother holding my hand all over again. Being 28 and going through this it felt really good to have a place like this be there for you when no one else can.

I have been to this office a few times. Today i experienced the worse service from Dr. Zolberstein. I came in for a follow up visit after a surgery. The receptionist and assistants were very welcoming. The doc comes in barely looks my way asks if everything is ok she and begins signing off all papers at one time while introducing herself. I explained some concerns as i have experienced for an entire month and she says, it could be an infection ,i can give you a prescription to make your menstrual come down ... mam i just said ive hade this issue for a month and 2 weeks .... or i can check u but decide quickly i have to go . Of course now im looking bewildered . She asks about my birth control as i do not know much ahe said set up an appt , i had to ask for pamphlets .. totally not helpful, attentive or even engaging !! I will be going elsewhere . I would rather be my own doctor....

The receptionist(their call center?)made us a 7am appointment, we came, waited an hour, noone shows. Calling back, asked to wait, nothing. Calling back to find out they didnt make any appointment. Tons of wasted time. Extremely unprofessional. Who treats clients this way?

Horrible experience. Had a missed miscarriage and they had me waiting in the waiting room for over an hour and a half. I wasnt allowed to eat or drink since the night before and they still took their sweet time. They seemed very over booked. Knowing this was a traumatic experience for any woman, they should have made the process easier. I will not come back here again.

Your services were excellent. the doctors, receptionists, and all the assistants were very friendly. everything was explained to me perfectly. the office and rooms were very clean.

Very clean place. Both Sandy and Dr. Mazlin are very nice and knowledgeable. I love the availability of the appoinments i just wish they were opened on weekends like they were before. Great place for annual exams!

Really glad I came. I was somewhat nervous not knowing how Id feel after. Didnt feel hardly any pain. Most of my symptoms I had before went away in a few hours. I feel soo much better. Thank You All!

Anything you do do not come to this clinic. They dont care about you at all. their the worst i felt really scary and like something was going to go wrong. I suggest anywhere but here. SERIOUSLY do not go to eastside gynecology they OVERBILL make you wait like 3 hours and then bring you into a room like cattle with no rpivacy at all!

HORRIBLE!!!!! HORRIBLE !!!!!!! HORRIBLE !!!!!! SERVICE WAITED OVER AN HOUR TO BE CALLED !!! HORRIBLE COMMUNICATION !!!! HEATHER IN BILLING NEEDS TO BE FIRED!!!!! NO one informed me there was a problem with my insurance called the insurance company was told everything is active .... placed in a exam room WAITED another 30 minutes now Im ready to leave Im over it ... Ive been coming to east side gynecology since it was located uptown cant believe the service Ive received today totally disappointed!!!! OH ALSO THE OLD LADY AT THE FRONT DESK IS MORE CONCERNED WITH CO PAYMENTS INSTEAD OF GETTING THE PATIENTS TAKEN CARE OF ....FIRE HER TOO

The doctor and nurse who gave me the anasthesia was super amazing.getting to the recovery room it was a disaster they were in a rush to get me to sit down when I had severe pains.there were two girls in a black uniform they were rrally helpful but the one who was in charge of sending your meds to the pharmacy was super annoying,jeez what happened to a patients life comes first she wouldnt let you get a word out without cutting you off too bad I didnt get her name also asked her for a heating pad she waited 13 minutes before she stood up from doing nothing to get me the heating pad knowing I was in pain.now I called cos I have pains on my left abdominal side and im panicking cos the doctor made mention about a cyst in my ovary,so I called due to the pain only for her to get my information,name and date of birth and asked what was wrong, she then went ahead and said OK I will deliver your message bye .are you kidding me.I wasnt going to write a review but this is just ridiculous

I love you guys, you work so well. I felt so much better when I left here. I told all of my friends and family about you and recommend your location always.

Convient place to go to. They are professional, quick, clean, and comfortable. They treat you with respect and do not have long wait time.

Along with a welcoming and calm environment, the staff were beyond welcoming, kind, caring and warm. I would recommend this place to any woman seeking care.

The receptionist who took my call was very rude and not professional. She needs training. What an aweful experience over the phone. I made the phone call today at 10:09am.

Everything is cleanThey provided me such a good careMedical assistants, nurses, Dr are really nice and professional!!!!!

WELL I LIKE IT WHEN I GOT THERE & THE PEOPLE WAS REALLY NICE & SWEET BUT THERE WAS A PROBLEM AFTER I GOT IT DONE NOMORE THAN A DAY I COULDNT MOVE OR WALK I HAD A BAD Infection I HAD TO BE Hospitalize FOR TWO DAYS SOMETHING THAT NEVER HAPPENED BEFORE WHEN I GOT IT DONE SOME WHERE ELSE.

I would recommend your services to others. eastside gynecology is a relaxful place. very comfortable and friendly environment and the staff is wonderful. i would recommend this place and the services are very nice. Thanks.

Very professional, friendly staff, I was nervous and they made me feel very comfortable- s.t.

First time pregnancy and young and nervous, they treated me so nicely, explained everything, truly appreciated-h.v.

Although I was scared everyone was there to hold your hand through it. There were no surprises and everyone was very pleasant.

Ladies, If they ever say that the procedure is not covered by medicaid/insurance , please check your eligibility at another clinic too. Cos they try to rip you off.

I asked for total price, they said 400$, eventually I paid over 1200$. They take advantage of people in need. Liars! They only want your money.

Been going here for the past 3 years. Very clean and comfortable.

The other locations i have been to were not so good but here everyone was so kind to me and when i came here they treated me like family.

Your facility is clean, courteous, and caring. your staff is excellent and efficient,.

Very nice. They take very good care of you

Everyone though I was nervous made me feel safe and at ease.

Absolutely horrible care and services. Instructions were confusing

Excellent office and excellent care. I could not have asked for better!

I’m wondering where is the zero star option... I don’t recommend this place at all. Bad customer service!!!

One of the best well trusted offices

Great people!

Nice

Place is horrible !!!